How to Cancel Santa's Secret Keeper

How to Cancel Santa's Secret Keeper

Written by on 2022-04-09

We have made it super easy to cancel Santa's Secret Keeper subscription
at the root to avoid any and all mediums "Thomas Donahoe" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Santa's Secret Keeper's Cancelation Policy


Complete Guide to Cancel and Delete Santa's Secret Keeper

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Santa's Secret Keeper subscription at the root to avoid any and all mediums "Thomas Donahoe" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Santa's Secret Keeper Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Santa's Secret Keeper (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Santa's Secret Keeper, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Santa's Secret Keeper Subscription on your Android device

To cancel Santa's Secret Keeper subscription on Android, you need to realize that deleting the Santa's Secret Keeper app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Santa's Secret Keeper subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Santa's Secret Keeper subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel Santa's Secret Keeper Subscription on a Mac computer.

To cancel Santa's Secret Keeper subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Santa's Secret Keeper app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Santa's Secret Keeper Subscription on Paypal.

To cancel your Santa's Secret Keeper subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Santa's Secret Keeper" or "Thomas Donahoe" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Santa's Secret Keeper.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Santa's Secret Keeper's website?

Here's how to cancel your Santa's Secret Keeper subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Santa's Secret Keeper's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Santa's Secret Keeper's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting Thomas Donahoe (the app developer) for help through the details of the app.

How to delete Santa's Secret Keeper account

You might have created an account on Santa's Secret Keeper during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Santa's Secret Keeper via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Santa's Secret Keeper from your iPhone or Android.

Delete Santa's Secret Keeper from iPhone.

To delete Santa's Secret Keeper from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Santa's Secret Keeper until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Santa's Secret Keeper app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Santa's Secret Keeper from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Santa's Secret Keeper, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Santa's Secret Keeper?

Our crowdsourced data from Santa's Secret Keeper and Justuseapp users, shows that it is Unrated to cancel a Santa's Secret Keeper subscription.

If you haven't rated Santa's Secret Keeper cancellation policy yet, Rate it here →.

What is Santa's Secret Keeper?

A festive, spoiler free secret santa app for creating a gift exchange. This app matches secret santas for you so everyone can participate (spoiler free!). Great simple design and a fun festive feel! Create your secret santa gift exchange for family, friends, or co-workers. It's fast and easy to add all participants, add details (price range, instructions, etc), and ask the app to do the rest! Each participant will get an email with the secret santa details and the name of who they are getting a gift for.

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with Santa's Secret Keeper? Report Issue

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Why should I report an Issue with Santa's Secret Keeper?

  1. Pulling issues faced by users like you is a good way to draw attention of Santa's Secret Keeper to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Santa's Secret Keeper customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Santa's Secret Keeper.

User reviews of Santa's Secret Keeper

  • By hgbrown

    Secret Santa App

    I love this App. I am home sick and unable to gather everyone together and pick names the traditional way. I’m recovering from surgery so I don’t feel like speaking much on the phone. I discovered this app that creates an email for me to send out to everyone and shuffles the names and matches participants. I absolutely love it. I even had a late addition, which I don’t recommend you do. However, the app was so great they answered my emails and were able to resolve my issue and send out another email. This is going to be our new way to to Secret Santa every year! I love it!

  • By Maria Andrea Sanchez

    Love it❤️

    I love this app its so useful and it sends an email to everyone if it doesn’t you can send the message from WhatsApp or messages and it tells them the person. Only ONE person has to get the app not the whole group in order for it to work you can also put a description of when,where,why so everyone knows every detail. A just love this app it’s so good if there was more stars i would give it the most stars. Very useful so nobody cheats it sends an email instead of putting papers in a hat and picking one.

  • By Lkcarvalho

    Great App

    This app was the life saver to keep our tradition. Since we weren’t gonna be able to meet before Christmas Day we used for our name drawing. Be sure to double check everyone’s email. Customer support was great at helping me out with people that said didn’t received the email. (Be sure to tell your friends to look on the Spam box, sometimes the email goes there) I def recommend this app for your Santa Secret drawing.

  • By sophia flaverhadden

    Great app!

    As the person who got the app I can’t even see who had who which is great. It does the job just as I was expecting which isn’t really a trend with the other apps. In many of them there are minor flaws like someone might get themselves or it shows you in a list where to find out which one is yours you can easily see who everyone else has. Overall does the job.

  • By LynnaeAlexis

    LOVE this app!

    This app was so easy to use and made it so easy to match people when we were all to busy to meet up and draw names. On top of all that, I messed up an email address and had to contact the owner through the Facebook page. They responded so quickly and resolved my problem in a matter of MINUTES! I will be using this app for all of my gifting from now on!

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