How to Cancel Discovery GO

How to Cancel Discovery GO

Written by on 2022-09-15

We have made it super easy to cancel Discovery GO subscription
at the root to avoid any and all mediums "Discovery Communications" (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete Discovery GO

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Discovery GO to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Discovery GO subscription at the root to avoid any and all mediums "Discovery Communications" (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel Discovery GO Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Discovery GO (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Discovery GO, then it's definitely canceled already. It won't be renewed anymore).



How to Cancel Discovery GO Subscription on your Android device

To cancel Discovery GO subscription on Android, you need to realize that deleting the Discovery GO app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Discovery GO subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Discovery GO subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



How do I remove my Card from Discovery GO?

Removing card details from Discovery GO if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Discovery GO from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Discovery GO or any other website using your Justuseapp card.
  5. Cancel the Discovery GO subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Discovery GO directly. Get their Contact info →


How to Cancel Discovery GO Subscription on a Mac computer.

To cancel Discovery GO subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Discovery GO app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel Discovery GO Subscription on Paypal.

To cancel your Discovery GO subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Discovery GO" or "Discovery Communications" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Discovery GO.
  6. Then click "Done" on the verification page to complete the unsubscription.



What to do if you subscribed directly on Discovery GO's website?

Here's how to cancel your Discovery GO subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Discovery GO's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Discovery GO's contact details here

  2. Visit the website of Discovery GO. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.


How to delete Discovery GO account

You might have created an account on Discovery GO during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Discovery GO via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Discovery GO's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.



Bonus: How to Delete Discovery GO from your iPhone or Android.


Delete Discovery GO from iPhone.

To delete Discovery GO from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Discovery GO until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Discovery GO app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Discovery GO from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Discovery GO, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.


How easy is it to cancel/delete Discovery GO?

Our crowdsourced data from Discovery GO and Justuseapp users, shows that it is Very Easy to cancel a Discovery GO subscription.

If you haven't rated Discovery GO cancellation policy yet, Rate it here →.



What is Discovery GO?

Catch up with your favorite Discovery shows anytime, anywhere with the all-new Discovery GO app - and now get access to up to 14 additional networks including TLC, HGTV, Food Network and more - all in one app. It’s FREE with your pay TV subscription. Link your pay TV provider (cable, satellite, telco, live TV streaming service) to access Discovery favorites like Gold Rush, Moonshiners, Bering Sea Gold, Deadliest Catch, Battle Bots, Street Outlaws, Naked and Afraid, Naked and Afraid XL, Expedition Unknown, Alaska: The Last Frontier and many more - plus top shows from other networks including Home Town (HGTV), Diners, Drive-Ins and Dives (Food Network), Dr. Pimple Popper (TLC), Evil Lives Here (ID), Ghost Adventures (Travel Channel) and more. New episodes are available the same day as they premiere on TV. With Discovery GO You Can: • Stream Discovery and more networks LIVE anytime, anywhere on all your favorite devices • Find shows to watch with the live schedule guide • Access thousands of episodes on demand - from current hits to classic favorites • See new episodes of shows on the app the same day and time they premiere on TV • Binge your favorite Discovery series and specials including Gold Rush, Moonshiners, Bering Sea Gold, Deadliest Catch, Battle Bots, Street Outlaws, Naked and Afraid, Naked and Afraid XL, Expedition Unknown, Alaska: The Last Frontier - and many more! • Get unlimited access to everything the Discovery family of networks has to offer - free with your...



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Comments


  • By Stacey Blankenship

    I want to cancel my 7 day free trial on my Roku and it is a difficult process. Please cancel it as of today. You have my email address. I do not want to be charged. Thanks.





Reported Issues: 1 Comments

By Stacey Blankenship
Jul 13 2021

I want to cancel my 7 day free trial on my Roku and it is a difficult process. Please cancel it as of today. You have my email address. I do not want to be charged. Thanks.





Have a Problem with Discovery GO? Report Issue

Leave a comment:



Why should I report an Issue with Discovery GO?

  1. Pulling issues faced by users like you is a good way to draw attention of Discovery GO to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Discovery GO customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Discovery GO.


User reviews of Discovery GO


  • By Fish4FunFish4Life
    5

    Great App (Its on demand Discovery)

    Thanks for putting up all of your shows. The commercials and advertisements are no different than standard TV and I respect that. Please keep it that way. I can deal with 5” 3 minute commercials/ads for a one hour show on demand. If you have a cable tv supplier or tv provider. Try this app if you want The Discovery Channel! Try it more if you want discovery when you want it, and how you want it. Thanks. Please try out the discovery show “The Last Alaskans” if anyone gets a chance. It’s real and it makes you feel on the edge. Love the app. Love the channel and always have. Try to keep us informed forever please!



  • By setander
    3

    Started off good...gettin sketchy

    When I first started using the app it worked great, could shut the phone off or close the app to open a text message and I could pick up where I left off by just going back to the app. That hasnt been the same for the last few weeks and now it doesnt even show that I started watching an episode after I start one. The continue where you left off feature from the menu has never worked, it deletes my favorite shows from my favorites list and feel like the commercials are kind of out of hand. Would give it a 1 star rating but its the only place I can catch up on some series I have missed so I throw it a bone for that.



  • By Happyplace918
    3

    Commercial interference

    Let me start by saying the app is great, and I love the convenience of being able to watch my favorite shows on my mobile device. My only complaint is the commercial break placements. Instead of falling into the shows cut edits specifically for commercials, it breaks in at almost random intervals which breaks up the flow of the show. That would be alright if I could back up the video and resume the flow, but if I do, it just starts the commercial circuit again. If this could be resolved, that would make this a 5 star app imho. Even if it can’t be resolved, still very awesome to have access to all these great programs!



  • By Turnip2113
    3

    Not what I thought

    I downloaded the Discovery Go app because my household does not have cable/ satellite and I’m very disappointed. The commercials are ridiculously long, it’s always the same ones over and over. I watch maybe 4 min of the show and then boom 4 min of commercials. A lot of the episodes are locked. But the worst is that I can’t fast forward 10 seconds like almost all other streaming apps and when I check a text it doesn’t remember where I was and I have to find my location and then watch 6 more commercials. I gave it 3 stars because I love the shows but the app itself needs work.



  • By Annon545
    2

    Over the top ads

    The app works fine for me and I have no issues with anything beyond the advertisements. The length of the ad blocks are very long and typically play the same few ads over and over. Furthermore, there are designated ad blocks in the video which do not turn off after watching them. This means that if you want to rewind to before an ad block you have already had to watch for way too long, you will have to watch that same add block again whenever you get back to that point. This simply ruins this app for me, as the content I want to watch seems to be riddled with ads that take up probably 1/3 of the time in the total video.




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