Contact Discovery GO Support
Company Name: Discovery Communications
About: Discovery is a global mass media and entertainment company.
Headquarters: Silver Spring, Maryland, United States.
Discovery GO Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Discovery GO. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Discovery GO. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Discovery Communications
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Get Pricing Info for DiscoveryContact Discovery! Or Contact Support
Need help using Discovery? Try their Help Center now!
Discovery in the News!
Social Support and Contacts
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Discovery on LinkedIn!
Privacy & Terms:
https://corporate.discovery.com/visitor-agreement/
https://corporate.discovery.com/privacy-policy
https://corporate.discovery.com/privacy-policy/#cappi
https://corporate.discovery.com/california_dns
http://www.aboutads.info/appchoices
https://sites.nielsen.com/legal/privacy-statement/nielsen_app_output/#
Read 9 Customer Service Reviews 😭😔💔
i get an error message thatthe network is not part of my provider package and to contact the providerwhich i did and thatcwas useless! im using a roku tv and the app wirked great until a couple of weeks ago! i am linked to myprovider which is xfinity
need custom service phone number
Cancel my free trial
I WANT TO CANCEL MY DISCOVERY GO SUBSCRIPTION PLEASE
I want to CANCEL my Discovery Go!
I am unable to cancel and I want to cancel Discovery. I have tried all ways suggested on line to no avail. Please cancel i have Roku jmixson1@redacted Or flyntch1@redacted Janey mixson
Absolutely Horrible App
by Ted2500
If you want to be aggravated, this is the app for you. I tried this app on my ipad and, assuming you can get through the cumbersome sign in process in less than 3 attempts, you'll find the app crashes when you try to play something. I even tried it on my Firestick. I got the "Success" screen after going through the sign in process, which is even more cumbersome since you have to use the remote, only to have everything lock up at that point. Save the storage space on your device for something that works.
Update: Received an email from the developer telling me to sign out and then sign in again. If that didn't work then I was to submit a ticket. Since I couldn't ever get signed in on the Firestick, this wasn't an option. I did as suggested on the ipad with the same result - app crashed when I tried to play a show. Following my own advice, the app has now been deleted from both devices.
Terrible
by Numetheus76
Let me start out by saying I have no problem with commercials. They are necessary. However, this app is ridiculous. If the app crashes during a show either because the app is terrible or because you accidentally shut your phone off THEN it crashes, you have to watch tons of commercials just to get to where you left off. Example is Naked and Afraid where Season 5 does NOT exist on the list of seasons. You have to view the last episode of season 4 and fast forward to the end watching 3 minutes of commercials. It will then cycle to the first episode of season 5. THEN you have to fast forward to the end of the first episode, watch another three minutes worth. Repeats that a few times until you finally get to the episode ... THEN watch another 3 minutes worth. You had better hope you get the spot right, because you will have to watch more commercials if you don’t. THEN it crashes. Rinse and repeat. There is no pickup where you left off.
From flawless to GARBAGE
by Williams Network
App was working flawless with AppleTV until the latest the update Discovery pushed two weeks ago. Now shows won’t start and kicks out of the app to the main screen, I suspect this has something to do with the commercials which Discovery has drop the ball with coding.
In short app has become useless.
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Update: July 27, 2018
LISTEN UP DISCOVERY
This information is for the many people who are experiencing issues with your Discovery app on AppleTV.
I’ve identified the problem without the help of Discovery and have a work around to resolve the issue as documented above. This ISSUE has nothing to do with your internet connection as another person has said in a review.
The issue is indeed related to the coding of the Discovery app which corrupts the installed app previous to the Discovery update.
To resolve the issue: First remove the app completely, Second restart your AppleTV, Third reinstall the Discovery app, Fourth turn off Nielsen Measurement (Discovery spyware) and finally restart your AppleTV once again.
We have two 4K HDR AppleTVs. One we were able use the work around and the other had a additional step of RESETTING the entire AppleTV prior to reinstalling the Discovery app.
This can major pain & inconvenience for people who are using their AppleTV as a HomeKit hub.
Have a Problem with Discovery GO? Report Issue
Why should I report an Issue with Discovery GO?
- Pulling issues faced by users like you is a good way to draw attention of Discovery GO to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Discovery GO customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Discovery GO.
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