Simeji app not working? crashes or has problems?

Simeji Status

Last Updated on 2015-09-09 by Baidu Japan Inc.

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Common Simeji Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Simeji app on iOS and Android devices. Solve all Simeji app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Simeji iPhone Issues and Solutions

Simeji iOS app crashes, not working, errors
Simeji iOS app network issues
Simeji on iOS has black/white screen

Simeji Android App Issues and Solutions

Simeji has errors/crashing/not working
Simeji server network connectivity issues
Simeji has black screen

Simeji iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Simeji app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Simeji app crashes or not working on Iphone (iOS):

Close and restart the Simeji app on iPhone
Update Simeji app to the Latest Version for iOS
Uninstall and reinstall Simeji iPhone app
Update your iPhone to the latest iOS version

Fix Simeji on iPhone unable to connect to server/internet connection issues::

To resolve Simeji network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Simeji black/white screen (blank screen) on iPhone:

Follow the Simeji iOS app troubleshooting guide Here →

Simeji Android App Issues and Solutions

Fix Simeji not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Simeji app issues:

Force Stop the Simeji App
1. On android, goto "Settings" » click Simeji app. » click "Force Stop".

Update Simeji to the latest version on PlayStore

Clear Simeji App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Simeji app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Simeji.

Fix Simeji unable to contact server/ Simeji internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Simeji » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Simeji » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Simeji on android.

Solve Simeji black/white screens issue on Android:

Follow the Simeji android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Baidu Japan Inc., developers of Simeji.