Contact FresGO Support
Company Name: City of Fresno
About: FresGO is a free, easy to use, real-time platform transforming how Fresno solves
issues. Report infrastructure and non-emergency public safety issues with your
smartphone or computer.
FresGO Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of City of Fresno
Verified email ✔✔
E-Mail: tech@publicstuff.com
Website: 🌍 Visit FresGO Website
Privacy Policy: https://www.fresno.gov/fresgo-privacy-policy
Developer: City of Fresno
3 Most reported problems 😔💔
Apparently The City Doesn’t Want Us to Report
by Evil Redhead
This app hasn’t worked in months. It was changed awhile ago but won’t let pothole reports be submitted. I just keep getting “311 not available errors”. I told them about the issue two months ago and they were supposedly aware and it was being worked on. It still doesn’t work. I don’t think the city really want the reports because then if someone’s car is damaged they can claim ignorance and aren’t liable.
Defunct city program
by Ytsur60
I loaded this app to help keep the city clean and well kept. The city of Fresno is the problem with this app. When you see a problem and your keeping an eye out for homeless problems, trash, graffiti etc. the city closes reports but doesn’t fix the items. Our neighborhood is getting worse with homelessness, transients and trash. This city is getting so bad yet my property taxes go up... even a mosquito abatement cost is levied on me because of a canal they make money on. So fed up with Fresno.
Unable to report illegal fireworks
by Bull Pucky!
I believe my Safari browser is a problem with the city unfortunately. I have tried numerous times to send my illegal fireworks with pictures to no avail. I added yahoo, but that didn’t work.I’m disappointed that I can’t use this app, especially when I took some great short video shots of these aerial fireworks all over my neighborhood.
Have a Problem with FresGO? Report Issue
Why should I report an Issue with FresGO?
- Pulling issues faced by users like you is a good way to draw attention of FresGO to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a FresGO customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FresGO.
