Findmykids app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️
Not working
61.9%

Login
12.5%

Connection
11.0%

Something else
7.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Findmykids Problems 🔥

- Doesn’t track my kids on their iPhones anymore unless the kids are actively using the app.

- All it ever says it your kid hasn’t sent location in X amount of hours.

- Phone goes on sleep mode so if my daughter is not on the phone 24 hours a day I can’t track her.



📋 38 Reported Issues:

M
Meijer 2024-12-09

App seems to update location only every 30-60 minutes. Can’t track him anymore.

L
Leanne 2024-09-09

App isn't detecting my location

M
Monika 2024-07-08

Jak rozłączyć urzadzenie? Syn kupił drugi telefon jest zainstalowana aplikacja ale lokalizacji nie pokazuje

N
Nicole 2024-06-09

We cannot hear the SOS call from my son's tablet we just subscribed to via Pingo and Findmykids apps. Please advise what to do.

S
Shine 2024-04-22

my sound around the kid only lasts for a couple of seconds or sometimes a minute. But I paid the app for a year and paid again for another unlimited listen sound around the kid. why is it like this?

M
Michelle 2024-02-21

App doesn’t load really annoying!!!

M
Man 2024-02-07

the sound app does not open,it does not allow me to open the voice application to hear the voices around

D
Dumitru 2024-01-18

I cannot see in Findmykids the sound around kid (that microphone) option in the app. Also my wife bought the one year supscription and sent me the code but it looks like I need to pay as well??

S
Sheryl Jenkins 2023-12-11

I get a message that says the server is not available is not working. Will this app ever work again?

D
Duzanne 2023-12-07

The sound around will only connect for 10 seconds at a time. It use to stay open until I closed. Very annoying to constantly have to jeep pushing the 🎤.

S
Silviu Fariseu 2023-10-26

Funcția " sunete din jurul copilului " nu funcționează

S
S 2023-08-23

I click on the menu (three lines stacked), but no App Usage Statistics is there ???

D
Dragoljub Djordjevic 2023-07-07

I have three children connected to the app. Location for one child is consistently wrong. She is at home with me and the application shows that she is about 1 km away and next to location tag there is a sign saying 47 km/h but not moving?

J
John Hunting 2023-06-26

Childs phone doesnt show location, but when they return home it shows the route they have been.

N
Nick 2023-01-16

Location went horrendous towards the end of last year, the app must work as I can hear the Sound Around The Kid part of the app no problem!??????

S
Sreenivasarao 2022-11-10

ఈ యాప్ ను గత 8 years గా వాడుతున్నాం ఈ మధ్య కాలం లో యాప్ సరిగా పని చేయడం లేదు 1 రిఫ్రెష్ కాదు 2 ఎంటర్ & లెఫ్ట్ రిమైండర్ లు పని చేయవు 3 లొకేషన్ ప రిధి చాలా ఎక్కువ గా ఉంధి .పరిది నీ మేము ఫిక్స్ చేసుకునే విధం గా ఉండాలి .మీరు ఫిక్స్ చేసే విధం గా కాదు 4 .పిల్లలు ఒక స్థానాన్ని వదిలిన తరువాత లేదా చేరిన తరువాత వచ్చే రిమైండర్ చాలా ఆలస్యంగా వస్తాయి 5 .కిడ్స్ sarrounding ఒక సారి పని చేస్తాది మరో సారి పని చేయదు 6 . ఎక్కడి కక్కడ stuck అయిపోతుంది 7. సర్వర్ లు పని చేయడం లేదు అనే మెసేజ్ చాలా ఎక్కువ గా చుడాల్సి వస్తోంది 8 .మొత్తం మీద యాప్ పని చేయడం ఈ మధ్య కాలం లో సరిగా లేదు అని చెప్పడానకి విచారిస్తున్న ను

V
Vitor Ferreira 2022-10-27

Same days ago de app is not working well, it lost the connection with my child's phone, Only the chat is working. I restared the phone, clear the app, and download again. Work during one day, then starts all again, problem is still the same. Not working.

D
Debbie Waddell 2022-10-24

App was working fine until we returned from holiday abroad, now it constantly says childs phone offline but its not but was able to track them and the battery level until this morning, now not working at all. Subscription renewed end of August. HELP - at my witts end! Thinking of finding another similar app as have had too many problems with this!

H
Hazel Dakis 2022-10-20

I cannot track my son. It says "The server is temporarily unavailable". When I click the option to "Update", it does nothing. This has been happening for 2 weeks.

M
Mr Del 2022-10-10

Loaded app 5 times and it failed each time. iPhone SE 2020 and Apple Watch SE. If your team could work out a better set-up procedure you would have thousands of new customers. The one time the app loaded correctly, it could not find the kid's Apple Watch. I deleted apps and tried again. Pingo Watch failed to load. Delete all apps, start over. Tried adding new child, failure again. If your support team can get this working, I'd be your biggest advertisement online and spreading the news.

M
Monika 2022-09-19

A few days ago the app lost the connection with my child's phone. Only the chat is working. I restared the phene, clear the app, and download again. Problem is still the same. Not working. Samsung Galaxy phone android. Could you help me?

A
Agnes 2022-09-18

I can not track my son phone . Last location is more than 2 week ago please fix the problem

E
Enrique Lamarque 2022-09-07

Hi. The app in my child new phone, redmi note10 continuing to ask for changes on the setting but when I open it don't do anything. I try to reinstall it from scratch but nothing happened. What I can do?

M
Meike Mensch 2022-09-07

The app stopped working! I paid for nothing! Last location was on 28th aug. Please fix!

N
Nicole 2022-09-02

I bought the monthly subscription specifically for the ambient listening function which doesn't work unless the phones are within 2 ft of each other. I had to reconnect the phones 4 times. I barely made it through the first conversation about this app and what it is for. Imagine how awkward the subsequent efforts have been. I had high hopes for this app since the free version will show real-time locations. I am very disappointed and probably won't get my money back despite the fact that the app has not worked as promised right out of the gate. I contacted the developer in Play and got no response. It seems to have a lot of bugs to figure out before it can be the app it claims to be.

N
Nicole 2022-09-02

I bought the monthly subscription specifically for the ambient listening function which doesn't work unless the phones are within 2 ft of each other. I had to reconnect the phones 4 times. I barely made it through the first conversation about this app and what it is for. Imagine how awkward the subsequent efforts have been. I had high hopes for this app since the free version will show real-time locations. I am very disappointed and probably won't get my money back despite the fact that the app has not worked as promised right out of the gate. I contacted the developer in Play and got no response. It seems to have a lot of bugs to figure out before it can be the app it claims to be.

R
Rebecca 2022-09-01

Apps not working is saying child been at home since the 28th which he hasn't location is on phone is charged I'm paying for an app that has stopped working!!

S
Sam Mercer 2022-08-31

Paid for subscription but it is not working. I have an email proving payment but when I open the app it still says I need to buy a subscription?! Tried deleting and reinstating but no better. Feel like you’ve taken my money but not delivered!!!!

G
Gabriel Perez 2022-08-28

I just payed for a subscription but it’s not activated

S
Sara 2022-08-27

The app doesn't open anymore.. I have updated but still nothing..

D
Deb 2022-08-27

App not loading. Can't track kids

J
J 2022-08-18

My app stopped working

L
Leona Dowdeswell 2022-08-01

Keeps saying watch of line, I can till call the watch and the watch can call out but the tracking won't work.

L
Laura 2022-07-20

When opening app nothing is happening been working fine up till now and then the app doesnt load

H
Hayley Wicks 2022-07-02

Has worked fine for ages. Now opens and asks me to connect my child. Can’t get to my original screen showing all my kids

K
Kerry Vass 2022-06-20

The app doesn't refresh the location unless I send a message to my child, but even then I can't see the live location. Unless this can be sorted, I'm going to cancel my subscription.

K
Karine Boudreau 2022-06-15

location not refrshing

S
Sheila Farmer 2022-06-05

App dont open anymore. Pissing me off to no end...

Showing 1-38 of 38 reported issues:

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