Are you having issues? Select the issue you are having below and provide feedback to Findmykids.
- Doesn’t track my kids on their iPhones anymore unless the kids are actively using the app.
- All it ever says it your kid hasn’t sent location in X amount of hours.
- Phone goes on sleep mode so if my daughter is not on the phone 24 hours a day I can’t track her.
My app stopped working
Keeps saying watch of line, I can till call the watch and the watch can call out but the tracking won't work.
When opening app nothing is happening been working fine up till now and then the app doesnt load
Has worked fine for ages. Now opens and asks me to connect my child. Can’t get to my original screen showing all my kids
The app doesn't refresh the location unless I send a message to my child, but even then I can't see the live location. Unless this can be sorted, I'm going to cancel my subscription.
location not refrshing
App dont open anymore. Pissing me off to no end...
Complete guide to troubleshoot Findmykids app on iOS and Android devices. Solve all Findmykids app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Geo Track Technologies Inc, developers of Findmykids.
Contact e-Mail: [email protected]
Battery check – track your child's mobile device charge status, remind your child to charge their phone in time with notifications to let you know that their battery is running low. Findmykids ’s unique family safety features ensure you can easily keep in contact with your child when they aren’t with you or when they aren’t responding to you on their device. Security control – check that your child arrived at school on time – get notifications when they reach school, return home and get to other places; add in custom locations for additional security. Allow child observation in Findmykids on the child’s phone or input the number of 4. the GPS watch’s sim card. Loud signal – send a loud notification to your child’s phone if they’re having difficulty locating it or if it was left on silent mode and they can't hear your call. Install Findmykids Pingo! - GPS tracker for the child on the child’s smartphone. Ensure your child is where they’re supposed to be and that they aren’t visiting high-risk areas. Screen time – find out what apps they’re using in school and how long they’re using them. Findmykids will work on the child’s phone in the GPS locator mode. Subscription management is available in the settings of your iTunes account after purchase. - User Agreement - app. - Privacy Policy - app. The child can talk with you in the chat and in the case of danger can press the emergency button. "Find My Kids" is designed with your child’s safety in mind. GPS location tracker – track your child’s location on the map and see their location history for the day. Family chat – chat with your child in our app with ease! For all functions in Findmykids , you will need to buy a subscription. Connect them to the reliable app Find My Kids with a localized interface and technical support.