Pulse app not working? crashes or has problems?

Pulse Status

Last Updated on 2024-11-20 by Booking.com

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197 User reports:
App has problems

User reports 197

⚠️ Most reported problems ⚠️

Not working

60.9%

16.2%

Connection

11.2%

Crashes

6.6%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Pulse Problems 😠👌🔥

- Functionality on different devices is worlds apart

- Overbooking can occur

- Requires 2 apps to transition from traveling to hosting

- Difficult to use

- Need to log in multiple times to update password

Have a Problem with Pulse for Booking.com Partners? Report Issue

Common Pulse Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Pulse app on iOS and Android devices. Solve all Pulse app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Pulse iPhone Issues and Solutions

Pulse iOS app crashes, not working, errors
Pulse iOS app network issues
Pulse on iOS has black/white screen

Pulse Android App Issues and Solutions

Pulse has errors/crashing/not working
Pulse server network connectivity issues
Pulse has black screen

Pulse iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Pulse app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Pulse app crashes or not working on Iphone (iOS):

Close and restart the Pulse app on iPhone
Update Pulse app to the Latest Version for iOS
Uninstall and reinstall Pulse iPhone app
Update your iPhone to the latest iOS version

Fix Pulse on iPhone unable to connect to server/internet connection issues::

To resolve Pulse network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Pulse black/white screen (blank screen) on iPhone:

Follow the Pulse iOS app troubleshooting guide Here →

Pulse Android App Issues and Solutions

Fix Pulse not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Pulse app issues:

Force Stop the Pulse App
1. On android, goto "Settings" » click Pulse app. » click "Force Stop".

Update Pulse to the latest version on PlayStore

Clear Pulse App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Pulse app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Pulse.

Fix Pulse unable to contact server/ Pulse internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Pulse » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Pulse » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Pulse on android.

Solve Pulse black/white screens issue on Android:

Follow the Pulse android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Booking.com, developers of Pulse.

Verified email ✔✔

E-Mail: customer.service@booking.com

Website: 🌍 Visit Pulse Website

Privacy Policy: https://admin.booking.com/hotel/hoteladmin/privacy.html?lang=xu

Developer: Booking.com Hotels & Vacation Rentals

About this app

Our new property partner app lets you keep Booking. com in your pocket. Manage your property easier and faster – plus keep your guests happy anywhere, anytime.