Contact GIF Maker Support

I paid for the pro version of this app a while ago and then it fell out of my regular use rotation so it was uninstalled from my phone but the icon remained. When I went to use it again, it was able to be downloaded from the cloud but the app wouldn’t open in my phone, so I came to the App Store to find it and was unable to. Instead there was this app, with the same name and functions and icon. So I downloaded this app and of course there’s almost no functionality with the free version. I went to check out restore purchases to see if my pro version would register and it did not. Now the app is pretty useful, or at least it was at the iteration I’d last used, but I’m very confused about this whole issue. It’s only ~$5 for the upgrade sure, but it’s really the principle of the thing isn’t it? Who wants to shell out any amount of change on something twice? It’s certainly a vexatious idea and even more bitter in the doing. I’d like to know what all these shenanigans mean before deciding where to squander my coin.

I really like this app overall—it has lots of features and allows conversion from and from numerous formats. The user interface is also really good. Now, I'll list concerns/missing features in order of importance: 1. One additional feature that I would really appreciate is the ability to set the output specs of the GIF during the save process, for example: resolution, frame rate (I realize this can be set globally, but I would very much prefer to be able to manipulate it during the output process), index palette (number of colors, perceptual, adaptive, custom, web, etc—similar to the GIF options in Adob Animate), and dithering (error diffusion, noise, halftone, none—again, similar to Adob Animate). 2. Output GIF compression seems off (possibly due to background choices being made in '1.' above). When comparing the output file size to GIFs generated with other tools, it seems really large on high or medium quality (and there is a huge and noticeable drop-off on low). 3. It would also be nice to be able to adjust things like sharpness/noise, contrast, brightness, saturation/vibrance, shadows/highlights, tint/temp, 4. Frame-by-frame GIF editing, ideally as layers similar to using GIMP. Thanks again for a great app, and I hope to see continued development.

I use this app to make stop-motion style videos for my art business. I love how quickly it puts the video together from my snapshots and the ability to reverse the loop. My biggest complaint is that the speed of 0.15 is my sweet spot for this type of animation, and is nearly impossible to get the slider to stop there- it always seems to want to stop at 0.10 or 0.20 when I take my finger off the slider, even when it just showed me 0.15. This can be incredibly frustrating, so I wish there was a way to manually set the speed that was more efficient than this very sensitive slider. Otherwise, like other users have said, I would love the ability to add text for only a portion of the video. All in all, an effective app for making videos from my photos!