- Shared inbox for team members to share messages and replies
- Open or close chats to keep the queue clear
- Triage chats by assigning them to team members and get notifications for relevant chats
- Create multiple inboxes to organize chats by department, region, or anything else
- Templates for commonly used messages, including text, photos, links, and contact's first name
- Set reminders and scheduled messages to follow up with customers
- See when team members are viewing a chat or typing a reply
- Add and share private notes about each contact
- Text with contractors and vendors for operations
- Enable text messages from the website to capture leads for sales
- Organize contacts into lists and send them private, personalized text messages for marketing
- Personalize messages with merge tokens like "first name" or custom fields
- Campaigns can send a sequence of messages on a schedule determined by the user
- Schedule messages to be sent at a specific date and time
- Reports to check the status of messages sent to each list
- Works in sync with the computer using Heymarket Web
- Swipe any message to set a reminder
- Simple scheduling to share available dates and times in a text message
- Close chats and use Do Not Disturb to control work-related notifications
- Annotate photos and share them
- Text enable existing business number or get a new, second phone number
- Auto-reply based on a schedule or at all times
- Set call forwarding for incoming calls
- Select which team members have access to specific inboxes
- Export chats for reporting or auditing
- Manage custom fields
- Subscribe for the entire team with a corporate credit card
- Integrates with Zapier, Facebook, website, and Slack
- Integrated with existing iOS contacts and calendar
- CoreML support for recommending replies
- Siri support
- iOS quick search and reply
- 3D Touch
- iOS sharing extension support to share links from other apps with Heymarket contacts and lists
- Apple Watch app with reminders and business message replies
- Free contacts, notes, lists, templates, archive, and reminders forever
- 14-day free trial for text messaging with a new phone number, starting at $49.99/month for domestic text messaging with contacts.