Contact FrontApp Support
Company Name: FrontApp, Inc.
About: Front is a hub for customer communication that allows companies to offer
tailor-made service at scale. We combine the simplicity of the email inbox your
team already knows with the automation and insights of a CRM.
FrontApp Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of FrontApp, Inc.
Verified email ✔✔
E-Mail: team@frontapp.com
Website: 🌍 Visit Front Website
Privacy Policy: https://frontapp.com/privacy-policy
Developer: FrontApp, Inc.
3 Most reported problems 😔💔
Love the service, hate the app
by Aaronb78
I’ve been a Front user for a few years now. I absolutely love the browser and desktop versions- but this app is ridiculous. It’s been buggy for months. Issues so major i keep thinking to myself that that have to be working on this - but then nothing ever gets better! Just now i was trying two work on my iPad Pro and literally cant type in the comments section. Tried closing the app and restarting - nope. Then i came to App Store to look for an update and i have the latest version. So, i thought I’d leave a review.
The mobile app crashes every time I use it
by Jayymess
I think the desktop version of this app is great. The mobile version, at least since the design and logo change, does not work for me. I click into emails and the body doesn’t load. The app crashes within 2 minutes of me opening it EVERY TIME. Its very infuriating to be honest. Since my employer has us use this I don’t have a choice but to use it. Please fix these crashes.
Love the service, but....
by Kylehance
This app is infuriating. My work requires lots of switching between this app and others, lots of copying and pasting from an email to another system, and every time I leave the app and come back it forgets where I was and goes all the way back to the top of the inbox, requiring me to scroll and scroll and reload all the messages I had already gone through to find what I’m working on. Please fix this...
Have a Problem with FrontApp? Report Issue
Why should I report an Issue with FrontApp?
- Pulling issues faced by users like you is a good way to draw attention of FrontApp to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a FrontApp customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FrontApp.
