Inspections by HappyCo Reviews

Inspections by HappyCo Reviews

Published by on 2024-09-25

🏷️ About: Inspections by HappyCo is an app designed for multifamily property owners, managers, and onsite teams to capture high-quality information about property conditions, identify problems, and generate work orders to fix them. The app provides customizable forms that adapt to business requirements and property and unit layouts. It also offers data-driven insights to give remote, real-time visibility into team performance, property conditions, damage reporting, and cost estimates.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
58.3%

😎👌🔥 Positive experience
29.8%

🙄💅🫥 Neutral
11.9%

~ from Justuseapp.com NLP analysis of 103 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to use interface

- Customizable reports

- Synced reports that can be easily sent to managers and owners

- Excellent tool for property evaluations and inspections

- Speedy response from customer service

- User-friendly and direct

- Makes it harder to miss smaller details

- Great for creating proposals, service orders, contracts, roof certifications, and invoices

- One-click email feature for sending job details to customers

- Ability to include before, in progress, and completion photos in reports



Read 27 Customer Service Reviews 👿🤬😡😠💢😤

3.9 out of 5

Just started and app crashes

2022-05-22

Just spent hours building my template on the desktop version and when I go to my I phone app to test, it constantly crashes. Went with this company because of my property Managment software but will be stopping service. Look at other reviews, seems everyone is having a similar issue with how clunky Inspections is. Look for an alternative that actually works.

Unusable

2022-06-23

I cannot begin to express how unusable Inspections is. It is meant to make our lives easier, so why do I have to click 5 times to get to my camera roll? Why do I have to scroll through ALL my pictures all over again to get to the one I need? Why does Inspections crash if I leave it for too long? Why won’t Inspections tell me WHERE I missed an item? Why can’t I view all of my descriptions from my phone screen? Anything that’s too long for my screen I can’t read. Someone needs to take another look at the UI of Inspections and redo all of it in a way that ACTUALLY makes the job easier. Honestly, I’d rather do a paper inspection rather than this mess!

Buggy and klunky and slow support

2022-07-24

I’ve been a user through Buildium for several years. I use Inspections heavily in the summer. You just can’t rely on it. If you are making a one time standard report it’s fine. But move in move out reports don’t work well, aren’t reliable across iPhone and iPad and as a paying customer, support is nice but slow. It’s buggy and klunky and should be more polished for its age here. I just can’t rely on it at our critical time of year. Plus be aware there are different partner versions that do less than the full version.

Price

2022-08-25

There is always room for improvement. Overall Inspections works as intended. It may be a clunky a-b process, but will give you a great report in the end. What I really do not understand is we live in the world of $1-$6 apps. Now I understand how in app purchases work. They are asking for hundreds of dollars for a yearly subscription. They used to charge by the report which made more sense.

I’m dumbfounded on their pricing structure. I would not recommend unless you have 100 plus properties.

Emailing reports

2022-09-26

Is there a way to auto add my name for signature after I complete a report so I don’t have to add it every time?

Is there a way to auto populate or permanently add recipients at the email setup. i.e. I email my reports to the same people every time. I have to search through my contacts to add a recipient or type it out and also to cc or bcc myself. Hi

Is there a way to make sure the emailed report created through your app can be confirmed as “sent”?

Logging in

2022-10-27

This is dumb but I downloaded Inspections and for the life of me I cannot register
It’s only asking me for email and password which since I didn’t register, I don’t have 🤦🏽‍♀️
Tried clicking the contact sales tab - which it’s not allowing my email, therefore no button to click to speak with someone
Help!?

Wrong apartment entered wrong

2022-11-28

Wish there was way to change addresses once submitted, my address are very similar has happen to me, and it frustrating that I cannot make it right

Need help

2022-12-29

Love Inspections but my trial period is over. It keeps telling me to choose a plan but can’t find out how to do this. Please let me know.

Camera update

2023-01-30

Great app. Has made my job much easier! One update is a must... just purchased an iPhone 11 and was excited use the ultra wide angle lens. Little did I know that you can’t use the phones native camera functions and are limited to only one aspect ratio. When doing this app, it’s helpful to be able to capture the entire room with an ultra wide. Please update!

Happy Inspector

2023-03-03

For a busy property management office it’s been very helpful with documenting a move in or out. Very easy to use!

Solid

2023-04-01

Very usable most of the time, a few glitchy details but plenty of flexibility. Room for improvement but I recommend it!

Awesome

2023-05-03

I am a roofing contractor... I have used Inspections for 5 years with great success to create proposals, service orders, contracts, roof certifications and invoices. I email my Customer’s and with one click, the “job” details are before their eyes. The invoice method is always appreciated by my customers because of the before, in progress, and completion photos that I am able to include in my Happy Inspector document. 99% of my Customer’s don’t get on the roof and some are out of town / state... Inspections allows me to give them an up close experience of the work we did on their roof. This makes he Customer happy because a picture is worth a thousand words. That happy customer pays quickly and I like to get my money on time. Thanks to Happy Inspector my Customer’s tend to write checks immediately after reviewing my Happy Inspector invoice.
Mike / Hudson, OH

Easy peasy lemon......

2023-06-03

Inspections is good. Simple to use. What else can I say. Try it.

Works great!

2023-07-05

I’ve been reading a bunch of the reviews and just find them all to be a bit absurd.. Inspections runs perfectly.. I literally have never had my app crash once in the last two/three years we have been using it as a property. Obviously you have to make sure your device and app are kept updated otherwise you will have issues but that’s normal for literally all apps. It’s common sense. Literally the only thing I would add to Inspections is a feature that would either save my name for signature so I do t have to type it out every time or save the name and signature like a drop down menu to select who is signing. Otherwise Inspections and program is a 9.5/10. Also love that I can pull up my inspection on the computer and type it out there. Love it!

Big help in our property management company

2023-08-05

I love using Inspections for our property this app at our rentals!

Review

2023-09-06

Very user friendly. New user and it so to the point and direct. Makes missing smaller things harder

Makes my job easier!

2023-10-08

Inspections is perfect for keeping me on task and walking me through each home so I don’t lose track of what I’m supposed to be doing and how I’m supposed to be documenting the condition. Easy to look things up over heads of management.

Home check service

2023-11-08

I have a property management & home check service in Arizona. I have been using Happy Inspector in my business for over 7 years. It is excellent tool to evaluate & report on their properties to my Owners. It is very easy to use and very adaptable on the fly for various situations. I highly recommend it. Bob

Great App, Great Company

2023-12-10

Happy Inspector is the perfect app for doing our routine property evaluations. We were looking to get away from paper and pen reports and found HappyInspector. It has been great. After almost 2 years of using Inspections, we can’t think of trying anything else. Easy interface to use and you can customize reports to whatever you need. Reports are synced and easily sent to our managers and owners. Highly recommend Inspections.

Also to their customer service. They are phenomenal. As we have used Inspections , we have ran into bugs and issues that get updated swiftly. HappyCo customer service is great. They helped us through all our technical issues when they popped up. Highly recommend this company.

Customer Service

2024-01-10

My property management company has been using this product for years because of the quality of the product and speedy response of their customer service.

Rip off

2024-11-18

Plans start at - wait for it $499 per month? Or if you want to try using another app Thru the opaque buildium app -$47 a month.

All for an app to fill in fields.
In the 90’s this software would have cost $70 to use forever. The whole drug dealer solution:

Don’t bother. Look elsewhere.

Makes inspections harder not easier

2024-11-18

Useless app provides zero value, better off with pen and paper and a camera phone.

Missing Key Function...

2024-11-18

What about Property Managers who have to inspect common area and not a unt? We need to generate a report for a HOA community/folder without having to select a unit. Please consider.

Great out of the box functionality but ....

2024-11-18

For the solo property manager/owner it lacks online access to manage properties. Purchased solo 5 plan to try and gain access to a report I created but was locked out after 14 day trial. Had to rely on the iPhone/iPad app to email. Report would not send to my public domain accounts ( suspect public domain account restricted attachment size but was not able to confirm). Finally got the report after 3 days of troubleshooting and using a private domain account. Great overall template and walk through. Love the ease of use and application for a thorough walk through, just lacks support for PC access to manage reports and properties for the small owner/property manager.

Wish list

2024-11-18

1. Export to MS Excel
2. Export notes without images
3. Organize properties into folders: eg weekly,
Monthly, quarterly, or by client e.g Freddie Mac, Fannie Mae
4. Weather conditions at inspection time
5. Export or report with images and notes sorted by rooms. Currently all images appear at the end

Good app

2024-11-18

Edit: 5 stars now that it supports the X screen!

Great app

2024-11-18

Love Inspections!!!



Is Inspections Safe? 🤗🙏


Yes. Inspections by HappyCo is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 103 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.9/5 . Justuseapp Safety Score for Inspections Is 33.8/100.


Is Inspections Legit? 💯


Yes. Inspections by HappyCo is legit, but not 100% legit to us. This conclusion was arrived at by running over 103 Inspections by HappyCo User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Inspections Is 47.3/100..


Is Inspections by HappyCo not working? 🚨


Inspections by HappyCo works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Inspections by HappyCo? Post a Review




Features

- Template library for customizable inspections

- Flexible forms with adjustable sections, items, ratings, and more

- Reporting to create branded reports from the device

- Editing to make edits to forms or inspections

- Scoring to add scores to quantify conditions and costs

- Photos to upload many inline photos per item, time-stamped, and auto-captioned

- Comments to add item comments inline and save common notes for easy access

- Digital signatures to approve inspections with digital signatures

- Auto-save drafts that are automatically backed up and can be assigned to other inspectors

- Automatic sync to the cloud when online to prevent data loss

- Unified account to sync templates, inspections, and reports across users

- Offline capability as a fully native app that does not require cellular data or WiFi to perform inspections.

  Customer Service/Support
Developer:
Happy Inspector Pty Ltd


Website:
🌐 hpy.io