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by Soulbow

I used to use this as a travel and life journal, but each update makes the product worse. I don’t have faith in the product team behind this app to pay for a premium version. They’re too focused on profit and not on making a good product.

- It stopped working offline, making it useless as a travel journal while abroad without cell phone service. This wasn’t a problem with the original version back in 2012.

- It won’t always save long posts. For whatever reason, posts seem like they get cut off after about 500 words.

- Every time I upgrade my iPhone, I am unable to get saved journal entries from a previous phone. Supposedly I can export things or use iCloud, but that has not been successful yet. I don’t want an export in plain text. I want all the text and posts back in the app so I can scroll through them.

- Despite paying for the app years ago, basic functionality was removed so I would pay for a premium version. When I installed this app it said I would have features from before 2017 since I was an early supporter of this app. One of those features was the ability to add a passcode to restrict app access. That feature has been removed until I subscribe. This is the last straw, and I won’t be using Momento again.

Thanks for a progressively worse experience over these past seven years. I won’t be back.

by MomentoUserSince2010

I was APPALLED to learn that the new and “improved” Momento does not have any type of password security what-so-ever to protect journal entries... unless you *pay* for that as a premium feature.
Password protection is a basic feature and should not be considered a premium feature under any circumstance. I’m not talking facial recognition or even fingerprint scan — a password, for goodness sakes.
I’m extremely disappointed that the developers went that route, in a sense rendering the new app useless unless you pay the $2.99/mo to “upgrade” and get password protection. What a load of BS. I’ve used the “classic” Momento for 9 years and it is no longer supported. Losing features like password protection with the mandatory “upgrade” to this new version is a horrible experience for your long-time users. I will avoid this developer in the future and will be taking my business elsewhere.

by SergeP

I used this app for years and it was great when it first came out. Since then the developers have fallen behind and dropped the ball on several i]key user requests and issues. There’s still no iPad or Mac sync support. About two years ago I became frustrated and decided to leave Momento - and I was as subscriber - and moved to DayOne. Everything momento can do and more, it works on my Mac, iPad and phone. I didn’t want to leave momento - o had several years of journal entries that I ended up exporting and adding to my DayOne journal. I’m writing this review now because I was curious to see if Momento had finally caught up - but no - it has not. It’s been over two years since I dropped Momento and still no updates or prof]guess on sync or an iPad app. So glad I switched and didn’t wait around for this app to meet my needs.