Contact Momento: Private Journal Diary

Contact Momento Support

Published by on 2023-12-28

About: Introducing Momento — the smart private diary/journal app that helps you
capture and collect memories to search, explore, relive and share your life
story. Momento not only helps you privately capture moments in just a few taps
(with notes, photos, videos, people, places and tags) but it also automatically
collects your daily activities, posts and photos from the social networks, apps
and devices you use everyday! Each and.



How to Contact Momento Customer Service/Support

Momento: Private Journal Diary Contact Information

Listed below are our top recommendations on how to get in contact with Momento: Private Journal Diary. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Momento: Private Journal Diary. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of d3i Ltd



16.22% Contact Match

Developer: SimpleInnovation

E-Mail: [email protected]

Website: Visit Momento Website





Privacy & Terms:

https://momentoapp.com/terms/




Reported Issues: 3 Comments

4.1 out of 5

By soulbow


Loyal user for years, now searching for an alternative

I used to use this as a travel and life journal, but each update makes the product worse. I don’t have faith in the product team behind this app to pay for a premium version. They’re too focused on profit and not on making a good product. - It stopped working offline, making it useless as a travel journal while abroad without cell phone service. This wasn’t a problem with the original version back in 2012. - It won’t always save long posts. For whatever reason, posts seem like they get cut off after about 500 words. - Every time I upgrade my iPhone, I am unable to get saved journal entries from a previous phone. Supposedly I can export things or use iCloud, but that has not been successful yet. I don’t want an export in plain text. I want all the text and posts back in the app so I can scroll through them. - Despite paying for the app years ago, basic functionality was removed so I would pay for a premium version. When I installed this app it said I would have features from before 2017 since I was an early supporter of this app. One of those features was the ability to add a passcode to restrict app access. That feature has been removed until I subscribe. This is the last straw, and I won’t be using Momento again. Thanks for a progressively worse experience over these past seven years. I won’t be back.



By MomentoUserSince2010


No password unless you pay?! Horrible!

I was APPALLED to learn that the new and “improved” Momento does not have any type of password security what-so-ever to protect journal entries... unless you *pay* for that as a premium feature. Password protection is a basic feature and should not be considered a premium feature under any circumstance. I’m not talking facial recognition or even fingerprint scan — a password, for goodness sakes. I’m extremely disappointed that the developers went that route, in a sense rendering the new app useless unless you pay the $2.99/mo to “upgrade” and get password protection. What a load of BS. I’ve used the “classic” Momento for 9 years and it is no longer supported. Losing features like password protection with the mandatory “upgrade” to this new version is a horrible experience for your long-time users. I will avoid this developer in the future and will be taking my business elsewhere.



By SergeP


Was a loyal user...

I used this app for years and it was great when it first came out. Since then the developers have fallen behind and dropped the ball on several i]key user requests and issues. There’s still no iPad or Mac sync support. About two years ago I became frustrated and decided to leave Momento - and I was as subscriber - and moved to DayOne. Everything momento can do and more, it works on my Mac, iPad and phone. I didn’t want to leave momento - o had several years of journal entries that I ended up exporting and adding to my DayOne journal. I’m writing this review now because I was curious to see if Momento had finally caught up - but no - it has not. It’s been over two years since I dropped Momento and still no updates or prof]guess on sync or an iPad app. So glad I switched and didn’t wait around for this app to meet my needs.




Have a Problem with Momento: Private Journal Diary? Report Issue

Leave a comment:




Why should I report an Issue with Momento: Private Journal Diary?

  1. Pulling issues faced by users like you is a good way to draw attention of Momento: Private Journal Diary to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Momento: Private Journal Diary customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Momento: Private Journal Diary.


Stop Ridiculous Charges.


Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

Get Started now →



Most Popular Apps in Lifestyle