Winn-Dixie Status

We have had multiple issues with our Winn Dixie rewards account for about 6 weeks now. I do not get any of the mystery/ bonus/ double points and I can’t redeem any of the store or manufacture digital coupons when I enter my phone number, scan the barcode in the app or by scanning our rewards card/ keychain. I’ve called WD customer service twice since I noticed the issue and both times I was on the phone for 30+ for them to say it’s a known tech issue that they are currently working on. They offered to add just the mystery bonus points but can’t do anything about the digital coupons or extra points on specific items or the points I have redeemed in app in addition to the mystery points. It’s also extremely inconvenient to call them after every shopping trip since they will only speak to me when my husband is present to give his permission to discuss this with me since the account is registered in his name/ number. The past few visits I’ve gone to CS in the store to add my points but half the time that doesn’t work either. The shift manager who is usually there when I shop says I’m the only person he knows of with these issues and I should save my receipts that have bonus points at the bottom to use at checkout instead of the app. I said what about my digital coupons and app only bonus points I get 1 or 2x a month that are always 15x - 25x the points but didn’t have an answer. I like Winn Dixie because they have one of the best rewards/ savings programs and the store is less than a mile from our house however if I can’t utilize the savings I don’t mind driving 5 miles to another grocery store where I can at least use my coupons from their store.

Not receiving mystery bonus offers

App hasn't been working right for several weeks. It doesn't reflect points earned, just shows a zero balance. It won't offer mystery bonuses or show past receipts. It stinks because the app offers far better points bonuses than the store receipts. If I go to WinnDixie.com, I can still see my accurate points balance but the website doesn't allow you to get any mystery bonuses. Really hope they get the kinks worked out soon.

App appears on phone, when pressed nothing happens. All other apps on phone work fine. Have uninstalled and reinstalled many times. Have turned phone off and on many times. Have asked for help at store with three different people, not able to help. Have spoken to someone on phone, was promised help, never happened. I have this app on my iPad, works perfectly! And before you ask, I have a brand new iPhone that works perfectly….just not with the Winn Dixie App! Oh and my husband has no problems with his app, same phone, purchased at the same time as mine. Sooo?

Keeps saying I entered the the wrong code. You sent me a new code and that one says wrong code

It keeps saying my code is wrong now I'm locked out for trying so many times

App is pure BS. It never has worked, for years, for me. Opened 2 accounts with 2 emails. Neither ever worked and I never got any rewards. Can't get help at store, can't get help online, can't get through to 844-745-0463 as they disconnect you after you are on hold. I do believe it is a scam, entirely! No real benefit, so shop at Aldi's and just save that way.

I have lost my app to my schedule. It just disappeared!!!

App is not working. I was unable to get the $1 extra discount from digital coupon. I am now trying to log back in and it wants to send me another verification code but after 3 tries it will not send the code.!!??!! I need assistance please.

Points does not show

Months of the issue app not working. I came back to WD to shop because it seemed like the Rewards Card was a bonus. Constant app issue makes shopping at Publix once again... a pleasure.

My points never show up. How do I get them back?

The winn dixie app downloaded to iphone but won’t open. Please advise. Thanks.

Updated app and not able to log in for at least a month. Please advise.

Rewards and bonus points not showing up in app

After latest update, unable to login. Repeatedly receiving User ID and Password incorrect. Unable to reset password. Error message indicates missing information in required field. Tried to remove and setup new account with no success. Customer support indicated there are issues with new update and to try again later. Unable to use the app for about 1 month.

App will not let me create account. Says enrollment not successful try again later. I have tried for days.

App won’t open

Not showing my updated amount of points in the app as it reflects on todays printed receipt. Also not showing my receipt in app for today only showing yesterday’s transaction

It won’t post my sale ad

The app will not let me log in on my iPhone. It keeps saying my username or password is invalid. I have deleted and reloaded the app and I have created a new password. It works fine on my iPad though!

I use an iPhone 11 and an iPad Pro. I can use the app to select items. However, I cannot order delivery on either device. A friend with a Droid OS orders delivery that come quickly.

App will not let me log on. App says it seems like i am having trouble with my account. It is not me that has the troubke. It is your app. Fix it. I called tech support two weeks ago and they said theybare having issues and to try again later. Well.....how much later?

Unable to log in. App wants to create new account.

I’ve been using your app since it came out with very few problems, and I am a big fan of the app as well. However about a week , maybe two when I try to start the app the button to log in is not accessible, only the continue button is available, and when I press that I get a message “ 5x.iOS wants to use Winn Dixie login to continue, I did that and I get put back to the previous login or continue screen. I even deleted the app and downloaded it again and turned Bluetooth off as suggest by apple support. Nope , I still can’t get into the application. I do not have any problems with any of my other apps, only yours…. Suggestions please? 🙂 Note: I’m using an iPhone 6+

Unable to Create an account. Most frustrating APP I have ever used! I get the Verification Code and it is verified, fill in all the required information and touch CREATE button. Get an error message Enrollment was not successful, please try again later. I have been working on this for two days with the same results. I am not giving you my credit card information in order to get a response. That is just completely ridiculous.

Worst app ever. Endless headaches. Constantly crashes at startup .

I'm not paying anyone anything to straighten this out! What a joke! Just connect me with someone from tech support. Give me a phone #

Cannot log into app using Iphone - get the message cannot cannot validate password. I can sign on using my PC.

updated app now I can not get on. I signed on several times and also shut down phone and uninstalled app still can not get on app on phone