Contact EZView UNV Support

by Kmik555

If you want video service that never works and then you can’t get anybody to come out and fix it they want you to do everything over the phone but it’s so technical it’s retarded then it breaks down again then you have to actually beg them then it breaks down again and you get annoyed but the tech is annoyed because I’m upset because the cameras don’t work the new ones yeah Everything starts out perfect the person very pleasant put the cameras on everything‘s great four months later it stops working then I have to beg the person to come back then the person doesn’t come back the cameras don’t work and then they blame it on you and it’s a power surge even if you have a power protector it doesn’t work according to the EZVue staff so you have a power surge or you buy it and then it doesn’t work and no power surges ever work that’s what they told me these cameras constantly stop working constantly this is the worst company ever but I will try another company because now the person who installed them is mad at me because for two months After I gave him the money it worked for three months and then it completely stopped working but everybody’s too busy

by M550iLoveAmerica

Have cameras all over the house and they now won’t connect to the app and will only show on the home monitors. We’ve called customer service multiple times and they all say something different that NEVER works. Also, don’t be lazy and put your app description in ENGLISH for the American app, where most of your customers are. Everything about this company and app scream shady. You won’t receive the help you need to fix your cameras, don’t but this. Developers welcome to attempt justify this, but there’s no justification. I expected safety when my family purchased this and all I’ve gotten is non stop headaches, mainly trying to understand horribly spoken English from Chinese people located in China. I feel like I’m in the 90’s with a Dell computer all over again. DON’T BUY THEIR ITEMS!

by Interface Wiz

Useless for monitoring your property.
VERY S-L-O-W to move your PTZ camera. I have very fast fiber optic Internet. Even when using the app in the same location as the NVR it’s torturously slow to move the camera. You can turn off the auto-shuts down requiring intervention to get it going again. Trying to control PTZ cameras is a nightmare. You send a request to move the camera and nothing happens for 20 to 30 seconds. Extremely frustrated. Pure torture to use. I had a better user experience using analog security systems in the 1980s.