Contact Promo Support

App allows you to make commercials and then crashes when it’s time to “publish” your commercial. I personally believe that it’s a marketing tactic to get you to purchase the “full service” of at least $100/mo. Every since I got the $100/mo subscription... I haven’t had a single problem. I believe this is a ploy and here’s how... They get you hooked by setting the app to work without problems for a week or two (on the discounted and limited version). Then all of a sudden the app begins to crash. I tried for 3 days and now it’s turn into at least a month to get help and the mobile app keeps crashing. This has caused hours of frustration and wasted time.👎🏽 Can’t make a SINGLE VIDEO ANYMORE on the version that’s discounted. The service is great when it works.. but the sneaky way they make you have to buy a more expensive version before it starts to work is not integral business practices #UnSatisfiedCustomer

I have been evaluating the software for a few month, we decided to add the software to our advertising strategy, we would not have if we know that the were giving the impression that the ISO is not even 10% of the the PC Version that they are actively advertising to me. After spending the money on the ISO Version, and finding out that it is not what we we’re giving The impression that it was, with in 30 minutes of T purchase I contact the Promo explaining that I want the The compleat Version not the ISO, I was told that they can’t help me.. Do not buy, do not support this kind of practices it’s miss leading and deceptive they are not same software and should not have the same name. Until I get my money back I will be posting this on every social media multiple time a week.. thank you for reading

The app does not allow you to search by theme and you need to scroll through all movies to find what is relevant to your project. The app has not fixed a problem with sound and you can’t listen to their library songs. The app doesn’t let you correct mistakes or make changes after you publish it. Though luck if your team makes changes to your campaign after you published the video. Your loss. So I recommend you look at options before getting this app. I am requesting a reimbursement.