Are you having issues? Select the issue you are having below and provide feedback to OS Maps.
Cons
- Unknown error occurred when trying to log in
- Domain and session handling seems a mess
- Requires mobile data to operate on hill walks
- Refused to show downloaded map when logged out
Whenever I down load a map I get a message to say there is a problem with downloading and that there may be a loss in functionality. Have tried deleting app and reinstalling it but no change. This happens on all devices.
On an iPhone, go to settings then scroll down to OS Maps. In the settings for storage, select 'on this phone' and not 'icloud'
Same problem as reported by many: error message about map not loading properly. For a week I’ve been unable to pan and save an offline map of a long, remote trail and it’s now getting stressful as this would be essential backup.
"Something went wrong while loading the map. Functionality may be limited“ and app doesn’t zoom on iPad or iPhone. Unusable
Error pops up when I use app which says ‘something went wrong when loading the map - functionality may be limited’
Each time I use the app, I get an error message popup "Something went wrong while loading the map. Functionality may be limited”
App doesn’t zoom except in areas covered by purchased maps. Cannot access the website using Safari - message appears stating that it’s an unsupported browser!
I also keep getting the error message popup "Something went wrong while loading the map. Functionality may be limited
Sometimes snap works but often it doesn’t. Today it isn’t working. Can’t see what I’m doing different Please help
Snap to path not working on my iphone OS app, plot works and then I get the prompt use snap to path every time I add a waypoint. Very frustrating
When searching for somewhere I just get a blue screen sometimes
Snap only works intermittently on my phone. An error message comes up
Frequent issues opening maps in the app. Zooming in promotes a “functionality issue” message
When searching for a location just get a blue screen. I am a premium account holder so unable to use app.
OS maps on my iMac has stopped working. I get the message "your browser does not support mailbox GL" I have checked the browser it does support mailbox GL and it has worked previously. I am on an 2019 iMac running 12.4 Monterey. I suspect Mapbox GL has been disabled somehow and I can't find out where. Going to the Safari preferences and working on the web tab does not show it. Even this site doesn't work correctly. I have been waiting an hour and it still won't let me post this note.
I keep getting the error message popup "Something went wrong while loading the map. Functionality may be limited"
I Cannot save a route I have created, I get a message that says try again later?
The magnet for snap to route has gone missing on iphone. Tried reboot but nothing
App just won't start. Sticks on the black screen with OS logo then crashes 🙈
Now and then shows only a blue screen on some maps and will not clear . I am a Premium Acct : holder .
The snap to map magnet feature seems to have disappeared on os maps can anybody help please
After opening OS Maps I get nothing but a blue screen...:(
Route editing us not working in the app on my android phone. I cannot move waypoints.
The last two recorded routes have dissappeared.
a little note comes up when i try to record a route 'something went wrong while loading the map. Functionality may be limited' I keep trying to record a route as I'm walking but it can't be saved ☹️
Trying to open os app, but just get a blank blue screen.
Lost all my mobile downloaded maps. None will load
When I search for a location I'm directed to a vast area of blue screen/ocean. I have to zoom out and manually scroll to desired location....fine if I know where I'm going!🤣
Unable to edit my route around the coast of GB since the new version has been introduced. Message keeps appearing which states "Route editing options to update your planned route - Page unresponsive". Very frustrating!
Doesn't save my routes
Complete guide to troubleshoot OS Maps app on iOS and Android devices. Solve all OS Maps app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ordnance Survey, developers of OS Maps.
Contact e-Mail: [email protected]
E-Mail: [email protected]
Website: 🌍 Visit OS Maps Website
Privacy Policy: https://www.ordnancesurvey.co.uk/privacy.html
Developer: Ordnance Survey Ltd
Choose from multiple map layers; plan activities & find trails with detailed topographic mapping; or explore the landscape in stunning detail with aerial view. On desktop, premium users can use our 3D aerial mapping to see detail on terrain, explore in stunning 3D and print maps. Whether you love to hike, bike or run, there’s multiple map layers to suit any activity, including topographic and aerial maps. Plan unlimited trails with detailed, up to date maps across the country and discover that next great trail! Battery life while using OSMaps can be extended by downloading maps offline prior to use, operating in Flight Mode (the GPS will still work) and turning off the screen when not in use. OS Maps offers an auto-renewing monthly subscription and an auto-renewing yearly subscription to provide you with premium access to OS Maps while you maintain an active subscription. Download your favorite areas to save and view offline – so you can view your maps and routes even without cell reception. Print copies of trails and maps to take with you so you always have a backup to hand. $4. 99 for monthly subscriptions and $28. Whether you want to hike, bike or run, OS Maps will guide you with amazing trails across the USA. From breathtaking National Parks to easy walks along the coast, experience the thrill of finding a brand new trail that you never even knew existed with OS Maps. Download trails, routes and maps and share with others. Use OS Maps as your off-road GPS tracker with automatic ‘snap-to-path’ making route planning easy with the shortest distance between your waypoints plotted automatically. Search for the best trails in an area as rated by fellow outdoor enthusiasts and plot your own trail to follow, share and record. No cell reception? No problem. Explore the great outdoors the way you want, all while staying safe with OS Maps. If you choose to purchase a premium subscription, your payment will be processed by Apple. Premium subscriptions automatically renew unless auto-renew is turned off at least 24-hours before the end of the current period.