Contact GoShare Driver Support

Hello, I am a new driver for your company. I have the utmost desire to be part of this team and make money for everyone involved. Nonetheless, I am very frustrated with my experience so far. In the last 3 days I haven’t been able to get but 1 project. For some reason I am not getting requests to my app. I only receive emails which I reply with the word “accept”, but most times, nothing happens. I deleted the app and downloaded it again and it is the same thing. I borrowed a friends phone and downloaded the app on his phone and I was able then, through her phone, to accept the 1 job I have been able to do. I triple checked and my phone have push notifications activated. I don’t know what seems to be the problem, and I have only been able to communicate via text messages with your support team. Just right now I received an email with a project but nothing on the app! This is very frustrating! As of right now, I am in the negative with GoShare. I haven’t been able to even recuperate the cost of the background check. I will really appreciate some technical support with this app. I have friends that have trucks and were all waiting to see what was my experience, to see if it was worth it before they move forward or pay the background check. As of right now, my experience has been very frustrating and disappointing. Please, I need some technical support. Thanks in advance.

At first I was very excited and pumped to start using GoShare as a side hustle, now I’m left just very disappointed. The onboarding process takes about 3 weeks. I passed everything with flying colors and was literally on the last step which is verifying my bank information. I received and email about 2 days ago notifying me that “applicant has been declined due to OFAC”, they could not verify my bank information. I still to this day do not know what the issue was, I’d hate to have been disqualified due to a typo, but as I mentioned before I’m still awaiting an email for answers and have received nothing. It’s unfortunate too because I’ve read that once you’ve been declined, you cannot reapply so I may have to be tossed to the side. What’s weird tho is there was no issue with my bank information when they charged me the $45 background check fee. So now they have the $45 bucks and all my bank information, seems fishy. Fishy enough to warn people to stay away!

As you can see from other reviews there’s a lot of stupid requirements because of “their insurance”. Beyond that though.. - I’m not wasting time and money getting my brand new vehicle inspected. - I’m not spending $45 (or $150 if you’ve ever lived in NY for some reason) for you to do a background check. That’s a cost of doing business that should fall on the company, definitely not the contractor. No other app or company has ever asked me to pay for a background fee. - They charge a cancellation fee to drivers ranging from $10-50. How ridiculous. Their video tries to explain how it is not a punishment but there’s no going around it. Your parent/spouse/child suddenly in the hospital? Pay up. You get in a car accident? Pay up. - To move on with the onboarding process you half to watch a HALF HOUR LONG video that explains nothing but common sense, and about 7 minutes explaining the clumsy flow of this app. AND THEN you have to answer a 41, forty one, question quiz on the video. It’s easier to sign up to deliver people (which doesn’t say anything good about uber or Lyft either 😂) There’s better apps and services to use. I will not be recommending this company to customers or other gig economists.