🏷️ About: Everyone is messaging; your business should, too. The Medallia Concierge Business App helps businesses communicate with customers via texting and other mobile messaging channels.
The customer service staff is a team of robots. First, they use robots for support, which is understandable, but then when you get to talk with a "person" they keep acting like robots - that's where it becomes abuse.
Policies are this, charges are this, there is nothing I can do. They don't care about businesses. You get tons of extra charges with the service. There is no direct way to communicate with them so support is a pain. They do not offer any support on how you can use the service to level up your business. They just sell the software and they don't care afterward. Horrible way of doing business.
I stopped using the service because is not worth it. I was a customer for a long time but then I realized I was paying for a service that is useful, I ended up paying for 6 months without using it. It's just those services that you think it would work but in the end, is a waste of money. Then you want to cancel because is useless and you need to pay an extra fee for cancellation. First, it's not worth it, second getting out of the contract is a pain.
DO NOT GET INTO THIS TRAP.
MedalliaConciergeApp has been broken for over a week now. Only the spinning wheel shows when you click into it. When I’ll this be addressed?
Wish I would've read the reviews prior. Can't make up a log in name so deleted MedalliaConciergeApp . Don't waste your time
Ditto to #1 review
Its acting like i already have Zingle but i dont have it
Latest update is buggy. Since 11/24/16 iOS app keeps crashing.
Liked using Zingle at a few hotels but don't have a lot of customers. Switched to BlurtBox now for that reason.
MedalliaConciergeApp has changed the way I talk to my guests. They can text us when they need something and we're able to automate the response and handle the requests efficiently and timely.
No. Medallia Concierge App does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 26 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.4/5 . Justuseapp Safety Score for Medallia Concierge App Is 0.0/100.
No. Medallia Concierge App does not seem legit based on our analysis. This conclusion was arrived at by running over 26 Medallia Concierge App User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Medallia Concierge App Is 0/100..
Medallia Concierge App collected the following data from you:
By combining the immediacy of chat with the flexibility of mobile, Medallia Concierge is enabling businesses to provide the “instant gratification” service that their customers increasingly expect across a number of industries including hospitality, retail, healthcare, and many more.
The Medallia Concierge Business App helps businesses communicate with customers via texting and other mobile messaging channels.
Medallia Concierge pioneered the business messaging space in 2009 by being the first to offer business texting on its patented platform.
Medallia Concierge allows businesses to engage, support, and respond to customers in the new mobile messaging era.
Medallia Concierge is the only company to offer simple yet powerful technology like messaging workflow, analytics, integrations, and automations.
