Contact CuriosityStream Support

by Levik71

The thought is there. But in practice the app is a complete failure. The interface is glitchy and buggy. The fact that i cant toggle make the app stop streaming after one episode or continue playing is rather annoying. But by FAR the worst thing about this. Is the fact that for the life of me I cant figure out why the closed captioning feature cant be disabled. I am a visual person and when i see some dumb(and typically incorrect) subtitle on the bottom of my screen it drives me insane. Have tried to find a resolution for this to no avail. Have already canceled my subscription and will not come back until they fix that.

by Fxmart

This is a terribly designed app. The search function is useless, search results have no apparent relation with the terms searched. The app does not keep track of the show currently being watched, it simply goes back to the home screen if you switch to another app. When you come back, you have to search again for the show (good luck with that!) and start it from the beginning. You have to manually search for the point where you left. The app keeps a list of “shows for you”, but the items in this list change randomly, with no apparent reason. It is not possible to select which shows are on the list. Please update it as soon as possible, as it is the app is barely functional.

by Gee8mao

CANCELING SUBSCRIPTION: So, the content is good, but the iPhone app likes to freeze the video fairly regularly upon starting, while the audio continues. I haven’t noticed this on my iPads or Apple TVs. But what kills it for me, and why I’m canceling, is because someone thought that it was soooo intelligent and sooo smart to get ADT to sponsor the programming "without commercial interruptions".

Cute. But in a totally cynical and sarcastic way. Because, now, we’re forced to watch an unskippable ADT commercial before a episode will play.

Technically, "without commercial interruptions", but with a commercial. Technically, a perverse technicality.

Okay, let’s recap here. ONE; I’m PAYING to watch documentaries, not ads from horrible companies. TWO; anyone who has ever dealt with ADT will tell you that they’re a horrible, horrible company, with absolutely ZERO ethics. Their sole mission is to swindle folks with their bait-and-switch schemes. So, to financially align yourself with such a company is unconscionable: you’re quite literally profiting from money that ADT has swindled from the backs of hard-working Americans, Curiousity Stream!

SHAME ON YOU!