Contact SkipTheDishes Support

I have used Skip regularly over the last year as I am constantly living out of hotels for work. Never had a problem until a few days ago when suddenly I haven’t been able to make any orders. I keep getting a message that the transaction can’t be processed, and after talking to my bank it has been made clear any problem must be on the vendors side. Problem is; Skip’s customer support is nearly impossible to get in contact with. Like maddeningly difficult to get in contact with. If as a customer, you value customer service, don’t even bother with this trash service.

Delivery guy took 1 and1/2 hours to deliver food. Food was terrible so I returned it to the restaurant myself. The restaurant told me to get my refund through skip. Skip would not refund me the full amount. Spent 40 minutes on the chat. Sooo not impressed!

my order got cancelled and i wasnt refunded

Hello. I order from you guys all the time and service has always been really good but today I ordered KFC AND I watched the driver pick up my order head towards me and 10 minutes away they stopped and sat there for nearly an hour with my food before they started moving again. My food was cold and soggy by the time I got it and the stickers they use to seal the top of the bags were both unsealed and open... needless to say I don't know exactly what happened here but im not eating it... I would very much appreciate it if I can get the same meal again free of charge. Today even would be nice if possible because I still haven't eaten. Thank you for your time and please get back to me as soon as possible.

I received notification that the Order was delivered, but when I checked there was nothing there. I tried to contact support, but the chat box never came up despite several attempts. I called the company contact number, but the message said they no longer take complaint calls. BRAVO. How do you expect anyone to report a problem ? I living in an apt. bldg. The driver didn't contact me to get buzzed in (as per delivery instructions). I was charged for an order I never received. This is the second time this has happened. Since you don't have a way for me to contact you, then I'll be looking for another delivery service. Not cool.

I complained previously concerning the delivery people not knocking on our door loudly before putting down the food and leaving. I placed an order on 2022-05-23 (perhaps 2022-05-24; it may have passed midnight) and it was taking extremely long for our food to arrive; some allowance was given due to it being a holiday. I was about to call Pizza Pizza to see how long the order was going to take to get delivered. My wife suggested I check outside the door before I called the restaurant. I went to the door, opened it, and found our food outside the door in the middle of the corridor. The food was cold, and sweating inside a plastic bag. We will be actively looking to find another delivery service, Uber or Door Dash in the future to provide our deliveries. We do not enjoy eating cold, deep fried foods, and cold pizza. peter/Ursula.

My order was never received. I called the restaurant “Red Swan Pizza” and got no where. Surely there should be some way the restaurant can contact skip the dishes and the drivers to see what happening. I would like someone to contact me. Below is my order I would like refunded. Red Swan Pizza Delivery • #388636956 01 11. 10" Small Canadian Classic Pizza $15.35 • Thin Crust 01 Chicken Wings $10.95 • Eight Pieces • Honey Garlic Sauce "We like the honey garlic sauce on the side. Thank you." Food & Beverage Subtotal $26.30 Delivery Fee FREE HST $3.42 Service Fee $0.99 Other Taxes $0.13 Courier Tip $3.94 Total (CAD) $34.78 Paid with Skip Credits Amount $2.50 Transaction Type Purchase Paid with Credit Card Date February 22, 2022 7:32 PM Amount $32.28 Transaction Type Purchase Bhuvan 122 orders delivered 16 Barrel Yards Blvd, Waterloo, ON N2L 2B3, Canada Placed, February 22, 2022 7:32 PM Total Points Earned +263 Food and Beverages +263 Bonus 0 Others 0 Points Redeemed -2,500

Respected sir I have been trying to explain my incident ...I have only job. . that has losed want to fell not comfortable to my life .I have kid to buy food The incident was not true ... I delivered my food on time until some brutal situation happened . I have been doing skip the dishes ... three years the situation never happened to me.. I always respect customer ...I request you to please overview my account and give me chance to explain situation and work hard for skip the dishes. I am looking forward to hearing from you Thank you