Surkus app not working? crashes or has problems?

Surkus Status

Last Updated on 2021-06-22 by Surkus, Inc.

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Common Surkus Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Surkus app on iOS and Android devices. Solve all Surkus app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Surkus iPhone Issues and Solutions

Surkus iOS app crashes, not working, errors
Surkus iOS app network issues
Surkus on iOS has black/white screen

Surkus Android App Issues and Solutions

Surkus has errors/crashing/not working
Surkus server network connectivity issues
Surkus has black screen

Surkus iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Surkus app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Surkus app crashes or not working on Iphone (iOS):

Close and restart the Surkus app on iPhone
Update Surkus app to the Latest Version for iOS
Uninstall and reinstall Surkus iPhone app
Update your iPhone to the latest iOS version

Fix Surkus on iPhone unable to connect to server/internet connection issues::

To resolve Surkus network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Surkus black/white screen (blank screen) on iPhone:

Follow the Surkus iOS app troubleshooting guide Here →

Surkus Android App Issues and Solutions

Fix Surkus not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Surkus app issues:

Force Stop the Surkus App
1. On android, goto "Settings" » click Surkus app. » click "Force Stop".

Update Surkus to the latest version on PlayStore

Clear Surkus App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Surkus app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Surkus.

Fix Surkus unable to contact server/ Surkus internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Surkus » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Surkus » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Surkus on android.

Solve Surkus black/white screens issue on Android:

Follow the Surkus android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Surkus, Inc., developers of Surkus.

About this app

Welcome to this app - the discovery app that lets you earn money for purchasing products and giving feedback. 1) Unlock top offers on shopping items that beat your average discount… most often completely free!