Daylite Reviews

Daylite Reviews

Published by on 2024-10-09

🏷️ About: Daylite is a CRM and business productivity app designed for teams using Mac, iPhone, and iPad. It helps teams to manage communication with clients, track deals in the pipeline, and stay on top of every project. The app integrates with many built-in Apple apps, including Calendar, Contacts, Siri, FaceID & TouchID, and Mail. Daylite has won several awards, including Macworld Best of Show, 4 1/2 mice Macworld, 4-star MacFormat, and 4 mice MacUser.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
54.4%

🙄💅🫥 Neutral
33.3%

👿🤬😠 Negative experience
12.2%

~ from Justuseapp.com NLP analysis of 387 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Comfortable accessing mail and contact database using iPad

- No other program on the market that even comes close to the functionality of Daylite

- Always looking to build a “better mouse trap”

- Used Daylite every day since purchased in 2003

- Runs every aspect of life, both personal and professional

- Amazing ability to save and link emails

- Publisher, MarketCircle, continues to improve the product and backs it well

- Interactions with customer service have all be excellent

- Moved to cloud 2 months ago and never looked back

- Cloud keeps all 3 of my devices in sync all the time without any action on my part

- Archiving of email ( and calls and texts with iosExpert plugin) by contact

- Email only support is fast and efficient



Read 24 Customer Service Reviews 👿🤬😡😠💢😤

4.4 out of 5

apps constantly stop syncing

2022-05-21

I have been using the ipad and iphone apps off and on for months. Syncing with exchange mail works only for a couple of days usually then fails. iCloud sync is fine, but thats not the point. It is rendered unusable quickly, and i have deleted and reinstalled Daylite so many times I have lost count. Also removing the exchange mail account itself causes Daylite simply to hang in delete mode forever, i have to actually delete the entire app and reinstall it as well as the relevant accounts. I have with market circle support tried VPN on/off and other things, but those aren’t the issue. It might be 2FA on exchange that is the issue, but no sensible company would get rid of 2FA on the hope of better app mail sync. Terrible release and even worse, months after release there is no fix. Why trumpet an app that fails in its most basic use case? In this day and age, not good enough.

The WORST Customer Service.

2022-06-22

The this app app has not been meaningfully updated for 20 years and remains cumbersome and not intuitive. this app does not integrate with anything useful.

But most importantly, if you are in business, you will find that this app’s Customer Service is consistently rated among the worst. And I have learned this the hard way.

this app simply does not respond, period. You can’t call them. They have a meaningless chat option that literally takes days to work out any problems.
For businesses that need responsiveness with office management software issues, AVOID this app. There are many alternatives.

It’s fine

2022-07-23

It’s designed for sales more than other things. I’ve used various versions of this app for more than 10 years.

I’m disappointed that some changes haven’t been made so it’s more useful to other industries. It seems reasonable to be able to set up lists of things to do for a project or event without having to manually change objectives or projects. Many things need to occur in some industries before the event, during and then afterwards and that is not easy with activity sets or pipelines. I’ve tried to get recommendations from support (who are very nice) but it’s more work than it should be. I’ve provided this feedback for so many years and am told they may make changes but they don’t. I end up using list type apps that can manage a project (tasks, rosters, and things to do -before -during -and after ) along with this app and that’s sort of silly when you have this app cloud.

I’ve also tried to use this for other work Projects such as class. It’s just not user friendly and some tasks that should be easy to set up and use- aren’t.

The best think is the mail integration (and the only reason I stuck with this app.

The iPhone app crashes on my iPhone 6, 7 and now still my x. It’s frustrating.

There are some great features but I suspect it works best for the sales industry and probably plenty of other groups

Had to stop using

2022-08-24

Constant crashes, 4 years waiting for an email solution while mobile, so many minutes wasted waiting for app to respond from freezes embarrassingly while with clients... I have said this about every version, someone that cares about crm should by or mimic this platform BUT FIX ALL ITS WOES (Apple ... are u listening ... this should be Apple works, if it worked) ...unfortunately most of us have to piece together a system from multiple apps that actually work, because salesforce and others although they do not crash are even less cohesive. Maybe it’s a conspiracy to keep small business owners small lol... hopefully one day ...this app sees the light and becomes what it could have been 5,6,7 years ago.

Good... but could go to Great

2022-09-25

Good app. I am not aware of any CRM product that integrates into the Apple ecosystem as well.

It has some weaknesses that prevent me from calling it great.

The task management is a bit unrefined for GTD adherents. This is especially obvious when you are managing several hundred tasks.

Also, it is best in class for email integration. The problem is that written digital communication has moved beyond to systems such as Slack, texts, social media, etc. (Even BusyContacts OSX could recall Apple message texts)

It would also be helpful to initiate calls using various services from within Daylite .

Syncing with other common platforms such as Exchange, Office 365 and Google is also a needed must.

You can buy third party services to add some of this functionality, but the cost starts to dramatically go off of the planet.

There’s also no community forum to exchange best practices and there is no open communication that I am aware of from the company on the road map for future features.

this app is good, don’t get the wrong impression. It just could be great and rock the entire space.

Issues transitioning but now fixed

2022-10-26

I transitioned from this app 5 to 6 and experienced frequent crashes on my iPhone 7. Turns out I had duplicate devices in my this app Server on my computer including one that had “Unknown” or “(null)” as a name. After deleting those from my server and uninstall/reinstall of the iOS app, everything seems to be working.

Awesome app, but needs updating

2022-11-27

This is the best CRM app by far in my opinion, but this app hasn’t updated it in a while. The filters on contacts and tasks are invaluable, but Daylite has never sorted correctly when using these filters, which makes the whole feature only half as effective and don’t know why they can’t correct this after several years.

Great App

2022-12-28

I love this app. I have recommended it to friends and family for their businesses. My only complaint and reason for giving it four stars instead of five stars is the inability to link email on an iOS device. When I can do that I will give this app give stars.

Great software, but I switched for larger fonts

2023-01-29

I like my calendar and to do list to shout at me in big bold letters.

this app didn't have a reasonable font size. I eventually switched.

Suggest trying the demo on all of you devices to see if you can read the fonts - especially calendar on desktop.

Daylite 6-No more crashes! Yay!

2023-03-02

My this app 6 app on my iPhone 7+ has been crashing since I first change from this app 5 to this app 6.

I May have found the origin of my problem that can help you.

Open your copy of this app. From the Home page go to Settings then to Account then to Manage Your Account; within Manager scroll down until you see Devices.
Look at your devices. If you have duplicates, that's the problem!

For example I had three iPhone 7 displayed.
Solution:
1. I remove ALL iPhones devices.
2. I then went to my Home page and deleted/X my phone.
This left my phone without a Daylight app, which is what you want.
3. As a precaution, I Powered Off my phone and then power it back on.
Back yet?
4. Now go to Daylite Store and download your this app program off the Cloud.
5. Enter your appropriate email address and password as requested.
Daylight will download a clean app and you're all set!

Test it! 💥😎🎉👍

I powered off and on again just to be sure.

It has not crashed since I follow those steps and it has improved it's speed.

Hope it works for you too.

If you're paranoid, go back and check Devices. You should have just one of each.

Love it, love it, love it

2023-03-31

Can’t believe how great this is. Cloud has changed my life. I work between multiple offices, always running around, but this app 6/cloud keeps it together. Have had this app for years but this last year I feel like I’m just getting to know its full potential.

I’ve had great experience with customer support. Responses within hours, if not minutes.

RDB

2023-05-02

I was reluctant to move our data from “local” to the cloud. But once we did, any of the small issues we sometimes had, all cleared up.
Some of these reviews are critical of Support .... that astounds me. Whenever I’ve needed support you guys are always there, mostly the same day, with very clear solutions. 👍🏻👍🏻

Great Mac CRM

2023-06-02

As an IT support person, I have used this app for years, first locally with the self-serve version and, more recently, in the cloud. The ability to link all kings of information (emails, appts, files, tasks, notes, etc...) to clients and easily find that information is key and this program excels at it. I have recommended it to several of my Mac-based clients and all love it. I highly recommend it.

WOW....

2023-07-04

Marketcircle team has taken it to new heights... Guys, your new version of Daylite integrating email is fantastic. Really well done, I can finally write, read, add to this app and delete emails while I am travelling without having to keep the emails in my inbox and wait til I get back to my office to then have to add them. Thanks

Best Mac and iOS CRM

2023-08-04

I’ve been using this app for about 15 years and I’ve bootstrapped 2 successful businesses in that time. this app has been my secret sauce the whole way. It allows me to coordinate ALL my resources in one place: team members, projects, meetings, tasks, opportunities and sort and dice the data in a way that lets me bend it all to my will. So powerful, simple and elegantly designed. Wish I could add a 6th star!

Consultancy in Real Estate

2023-09-05

I love Daylite. Moved to cloud 2 months ago and never looked back. I’m especially happy about how cloud keeps all 3 of my devices in sync all the time without any action on my part. I especially value the archiving of email ( and calls and texts with iosExpert plugin) by contact.

Email only support is fast and efficient, though I would like the option to talk through my questions from time to time.

Thanks for a great product.

Fantastic program

2023-10-07

Been using this app for many years and it is the best program ever made for managing your critical contacts! Would recommend without hesitation and would be lost without it.

I run my life in Daylite

2023-11-07

I have used this app every day since I purchased it in 2003. I use it to run every aspect of my life, both personal and professional, and would be lost without it. I have it with me always, on my phone, my iPad, and my Mac. Its amazing ability to save and link emails has brought me untold benefits. The publisher, MarketCircle, continues to improve the product and backs it well. My few interactions with customer service have all be excellent.

Great App

2023-12-09

This program has been a huge boon to my law practice. I like having my data locally and synced in the cloud. Only thing I wish for is a version of this app mail assistant for iOS.

A Great iPad Component for a Great CRM!

2024-01-09

This program well imitates the functionality and features that exist on my Mac. I am just as comfortable accessing my mail and contact database using my iPad as I am when on my MacBook Pro.

The fact is this, there is no other program on the market that even comes close to the functionality of this app! I am always looking to build a “better mouse trap”, as they say. If there was something better, or even equally as powerful, I would know about it!

Disappointed

2024-11-17

I used Daylite years ago and absolutely loved it. Got away for a bit but tried to come back a few months ago... didn’t work out right then but I’m ready now. But, it doesn’t support iPhone X?? It’s been months! Is this a dying product??

Not as good as it was

2024-11-17

I am a small business owner and have been using this app now for about 4-5 years. Overall I was thinking it was the best database for macs..... I do not know that now. They continue to say that you can take your database with you on the road but I believe that is NO longer true. I cannot find contacts on my phone that I know are on my mac at the office. I used to be able to look at my calender from the past which allowed me to see when I was previously at an old customrs' house. Now I cannot do it. I am upset because I trusted these guys and took the time to learn their program and now I will probably need to find another database? I have message with their techs and apparently - "That's the way it is..."

Moving to Daylite Cloud

2024-11-17

We recently moved from this app SelfServe to this app Cloud. The transition was smooth with the computers and with all of the mobile apps in the office except for my phone. My phone app was quitting spontaneously and when it worked it was very slow. But, the problem is now solved!

I contacted this app by email about my issue, providing them with details about my issues. I was very impressed that they not only responded quickly, but provided me with a script that cleaned out some accumulated, but obsolete alerts that were bogging my system down. The phone app now works very well and it doesn’t spontaneously quit. If they would add a way to link emails to this app from the phone, this would be a 5 star review. As it is, I give 4.5 because Daylite works very well and my support experience was great.

Tourist Industry BENY

2024-11-17

With a small team we manage a huge client database, this would not be possible for us without this app. IOSxpert consultancy firm (based in Germany) helped us to fine tune the system to our needs! LOVE this app



Is Daylite Safe? 🤗🙏


Yes. Daylite is very safe to use. This is based on our NLP (Natural language processing) analysis of over 387 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.4/5 . Justuseapp Safety Score for Daylite Is 81.6/100.


Is Daylite Legit? 💯


Yes. Daylite is a totally legit app. This conclusion was arrived at by running over 387 Daylite User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Daylite Is 100/100..


Is Daylite not working? 🚨


Daylite works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Daylite? Post a Review




Features

- Track client communication: Keep a history of communication including emails, calls, appointments, and notes in one place.

- Stay on top of follow-ups: Set reminders to follow-up with clients and leads to ensure nothing slips through the cracks.

- Be prepared for meetings: Keep track of your team's calendars and quickly review notes or emails tied to the meeting.

- Track deals in the pipeline: View a list of each Opportunity you have on the go, what stage it’s in, and what needs to be done next to push the deal forward.

- Track projects: Keep track of all your client and internal projects. Know what’s been done, what needs to be done next, and who’s responsible.

- Delegate tasks: Assign tasks to other team members and get notified when they’ve been checked off.

- Integration with Apple apps: Daylite integrates with many built-in Apple apps, including Calendar, Contacts, Siri, FaceID & TouchID, and Mail.

- Privacy and security: Keep your business data private by enabling FaceID, TouchID, and Passcode protection on iPhone and iPad.

- Award-winning: Daylite has won several awards, including Macworld Best of Show, 4 1/2 mice Macworld, 4-star MacFormat, and 4 mice MacUser.

  Customer Service/Support
Developer:
Marketcircle