Sharecare: Health & Well-being Reviews

by Kyseeache

I downloaded this because my insurance promoted it. I got about five questions into the initial questionnaire and got so angry I had to delete Sharecare immediately. First it asked me about what I ate that day, with leadingly-worded multiple choice answers that gave me the option to choose between “no processed food” and “too much processed food.” Modern views of nutrition acknowledge that using a good-food-versus-bad-food model leads to disordered eating. Then they asked for my waistline. My WAISTLINE. For what is touted as a general health app. I feel sorry for anyone who downloads Sharecare and hasn’t been exposed to enough body positivity and information about the lack of correlation between health and body shape, and winds up getting trained to shame themselves for eating processed food and to believe that a smaller waist means better health for all bodies.

by 123Howdy

I have Sharecare syncing to my smart watch. It looses connection and I find several days missing. I have to toggle on and off my Bluetooth and turn on and off phone and watch to sync them. On the home screen under steps it lists 5 days. When I go into the tracking calendar I have 3 weeks. I am pretty sure it will not log the rest of my earned days. When you try to edit daily steps it won’t let you when you click “edit”. If you click on the steps it will allow you to add steps. The find a doctor portion stinks. It should lump all of one clinic together and allow you to sort that way. Right now if you enter a procedure that you would like done and try to find a clinic it brings up hundreds of drs before for one location. I am not spending hours scrolling through all the drs. I called the 800 # instead. It was faster🙄

by Tdtd1970

I get asked the same questions over and over multiple times a day. It tells me I still have 2 questions. I answer them. It then says I still have 2 questions. Then again, and again. Super annoying, as we need to get our Green Days to get rewards thru a health program at work. I’m constantly trying to enter my data 5-6 times over and over. I close Sharecare , reopen, still no Green Day. Have to enter my weight 5 or 6 times every day. Have to answer if I ate well etc 5-6 times. Hate Sharecare and get no benefit from it, wish it would go away and we could save the money from this program and just have lower cost health insurance. I’ve tried using Sharecare on WiFi, on cellular, still doesn’t record answers on first try over 95% of the time.

by DiKiGi78

This apps automatic tracking is broken beyond belief. If you sync once during the day you can’t sync further steps later, if you forget to sync one day and try to do it the next it won’t sync previous days, you can’t even sync directly with Garmin (have to link Garmin to iPhones health app and then link health app to this app; overly complicated for no reason), and overall it seems that there are so many bugs with connecting to an external device it renders Sharecare unusable. And it seems that the developers want to pass the blame onto the trackers like it’s their fault. Your Fitbit not syncing right? Reach out to Fitbit, they say, as if Fitbit can do anything about this mess of an app. Would leave 0 stars if I could. Don’t release something until you can guarantee functionality. Disgrace.

by Fae74437

Started using this because BCBS is rewarding based on activity level through the month instead of gym visits. I was surprised that you can literally only enter steps though. BCBS has a whole conversion chart for a wide variety of activities into steps per minute, but every time I want to enter something that’s not walking or running, I have to pull up the chart, plug everything into the calculator, and stick the resulting steps into Sharecare , and manually add multiple things if I do different activities in the same day. Encouraging walking is great for non active people trying to make a change, but for those of us who are active it’s a pain to enter the different activities we do. It would not be hard to have a drop down with alternate activities and a duration entry within Sharecare itself to do the calculation and add to the step count, and would make it easier for active people to use Sharecare .

Also, app has been taking several minutes to open? I’m not sure if it just hangs more often than not, but I usually have to try several times before it eventually opens. No app should take 5+ minutes just to open, my phone has gone idle before it ever come a up.

by Summergirl16

I want to like Sharecare but I think it’s ridiculous that I have to put in my blood pressure, glucose, cholesterol, and smoking habits every day to get a green. I’m not diabetic or a smoker and I don’t get my blood pressure or cholesterol checked unless I go to a doctor and I’m always in the normal zone. Please put a “no data” option in for the glucose, pressure, and cholesterol. And please give us the option to turn off smoking or alcohol check ins if we don’t smoke or drink. Otherwise it is impossible to get a Green Day.

And please make it so Apple watches sync up to it too. Not everyone has or likes Fitbits. If these changes aren’t made I’ll probably drop out of the BCBC this app program.

by EricMLarson

For the past week, my this app dashboard wouldn't update with any of my additions. I tried it from the web site, logging in there for the first time in months, and had the same problem. So it seems they might be having a database/server issue rather than an app-specific issue. I contacted support last night after reading the other reviews from people with the same problem, checked this morning, and all the responses that I had been entering unsuccessfully had now appeared. Then I got a reply back from Support saying "looks fine to us!" and admonishing me to not be logged into Sharecare and the website at the same time. Summary: something is obviously broken in this app, it may or may not work consistently for you, and if you have the patience to submit a support ticket it might "magically fix itself". (Your time and stress spent troubleshooting for them might not be worth the bonus your employee gives you for using it.)

by Sixpack_cuda

I’m reasonably tech savvy, but Sharecare is confusing and unintuitive. Aside from the clunkyness, why can’t Sharecare automatically track the data from my iPhone’s Fitness/Health app? The only thing Sharecare is designed to track and reward you for are steps. That’s it. I do daily CrossFit workouts in my garage instead of going to a gym. I have a heart rate monitor on my Apple Watch that tracks the calories I’ve burned, but none of this translates to steps. I’m pretty sure that in 20-30 minutes of intense exercise, I’ve burned more calories than taking 7,000 steps. And if somehow I try to convert calories to steps and enter those steps manually, it doesn’t add to the steps I’ve actually taken throughout the day, it overwrites them and only counts what I’ve manually added. Very frustrating and not worth using for someone like myself who does more than just walk.

by LauraP225

Sharecare stinks. My insurance replaced the gym credit with this for rewards, and I like that, but Sharecare itself is pretty hopeless. I have to go into multiple screens to clear a notification every time I go to the chiropractor, the green day qualifiers are not great (as an introvert many social interactions every day is NOT good for my mental health but apparently that’s the only way to get a green day), and even opening the challenge isn’t enough to log steps - I regularly have to manually add steps then it will adjust. Finally I can’t sync with Garmin so I need to go through Apple Health. It’s worth my $20 gift card (I miss Target being an option), but barely. It’s a means to an end and not an independent resource for me. Today I can’t even log in at all. It logged me out and I get an error when I try to log in again.

by BlueSwallow32

While I like Sharecare’s ease of access and functionality, I can’t get over how buggy it is! I have a goal of 60 “green days” set by my employer, and several days a week, Sharecare won’t save the data I submit for certain categories. No matter what I do, it says I still have one or two more categories to track, then I track them, and nothing changes! I’ve tried closing Sharecare completely and turning it back on, I’ve tried uninstalling and reinstalling Sharecare , I’ve even tried restarting my phone! My only choice at this point is to keep trying it every day and hoping it works on enough days that I get to 60 eventually. I’m sure I won’t use it after that.

by Barry Mackochiner

I use this to get monthly rewards (essentially a credit) for steps taken with BCBS. I wish there was an option to directly link with Garmin devices the same way Apple and Fitbit can be linked. The syncing is terrible because I have to use Apple Health as a go between from Garmin Connect. And for some reason this app doesn’t always want to take the data that I can see stored in Health. Sometimes I will magically see at the end of the month all of those steps and days that were missed earlier. The syncing sometimes works pulling down on the track screen many times before the wheel starts turning for 20 seconds. Sometimes it finds itself. Mostly it doesn’t.

by Serpentine Reviewer

Tracking only happens on the current day, no means to go back and review the previous day’s tracking data the next morning and update or revise. This is a significant use case missing in the design. The flow of data entry when setting up isn’t entirely clear, resulting in double entry for some fundamental data points like Medications. This creates overall faulty, inaccurate, and/or double entry data, meaning the overall data aggregation will probably suffer. That’s not a great prospect for the institutional customers offering this to their customers. Would love to be able to utilize this in conjunction, but without these improvements I can’t see incorporating this into my daily routine.

by Swimma Pm

2 months ago I would have rated Sharecare with 5 Stars. But over the last several weeks when I try and open Sharecare it crashes before getting past the initial startup screen. Please update!
***Update: I uninstalled Sharecare and then re-downloaded it. It works perfectly fine now. If you are having a crashing issue when trying to log in I recommend doing this.

by KMLY1

For those who like to mark progress daily this is an easy way to get motivated. Not the real age score you hoped for? That’s ok there is away to improve. With a few small daily changes you’ll see the difference. Keep at it. My real age score was a year older. I honestly thought I’d get at least 5 years younger. Lol. That’s ok it motivated me to make the the changes required to get me to 4 years younger. It took time but it was a good journey, now I’m hooked on this app. Take a chance.

by Anonymous2$277337

The this app health and wellness app has been the perfect tool for me during quarantine! At the start of the pandemic I downloaded the this app app, and many others like it, to help with my fitness and wellness goals during quarantine. Sharecare was BY FAR the most complete and the perfect tool to help guide me on my health journey. What I love most about the this app app is that it not only tracks my fitness and health progress, it has got the best Covid-19 coverage of any app, a unique feature which I could not live without in today's world. Covid-19 coverage is just one reason the this app app is the place I turn to when I need up-to-date, accurate, and reliable health news. The this app app exceeded my expectations and I don’t know what I would do without it today. For those who are looking for a wellness, fitness, health tracking app and news sources that can do it all, the this app app is for you!

by Beatles H

I use the this app app every day, not only because it’s connected to my insurance company but also because it’s helpful and approachable. There’s tons of health news and tips to stay well, and cool tools that track my steps and sleep and more. Plus I lowered my real age by three years thanks to the plans. I feel like they really know what I need, and don’t make discouraged by showing me a bunch of athletes and stuff. Sharecare knows I’m trying my best and meets me where I am.

by ReachGina

There is a wealth of information to help you stay healthy. this app has articles, memes, and short videos to help keep your body and mind healthy. One of the features that has really helped with my mental and financial well-being has been the Dave Ramsey classes. The baby steps work! Dave and his team explain clearly and explicitly about debt and the importance of planning for retirement.

Once you get Sharecare , take the time to scroll through it. Take advantage of all it has to offer.

by Reynolds 837

The this app app has a ton of info, tools and services packed into a little package. It takes a little time get familiar with all the features, but there’s great stuff there. It’s cool that by taking the Real Age test Sharecare gets to “know” you so it can give you advice and articles that are relevant to you. Tracking your daily habits is a great way to keep yourself “honest” when it comes to things like eating well and sleeping enough hours. The articles on the scroll screen are always informative and well-written. I would recommend Sharecare for anyone willing to make the effort to improve their health on a daily basis.

by GaMiNgWiThSpLiX

Sharecare can do so much more than I realized. In addition to calculating my RealAge in a scientifically-backed questionnaire, I can track my stress, steps, sleep etc. And when I do track, I earn awards and healthy “Green Days.” I get interesting articles based on my health profile. One other great function is that all of my test results from biometric screening etc are automatically entered into Sharecare . I can keep track of my data this way and also share it with my doctor. I also like doing the monthly Challenges for extra motivation. Sharecare also helped my find a specialist and save money on medication. Out of all of the apps I have, this is one of the most useful.

by Paulinehmf

The tracking features are helpful—very helpful. But what I really think sets Sharecare apart is how well written and informative all of the articles are. I was able to scan them quickly, because a lot are bullet pointed which I love. And I felt like I found, quickly and easily, what I was looking for each time. The info was clearly based on the latest science (appreciate that you can see when each article was updated—and all were recent) but that the material wasn’t full of medical jargon, so I could understand it. Really terrific app!

by EveryNNBtaken

Sharecare focuses a lot on BMI which is pretty archaic. BMI is not a proper indicator of health, so to constantly keep the weight category in the red for some users, and offer weight loss related articles perpetuates a bad stigma. It has potential to be a better app if this app could be up to date with HAES, body positivity, and the research/studies on how harmful diets/diet culture are. As Sharecare /program are right now- it is extremely short sighted, and comes off as thoughtless. The pursuit of health is so much more than a person’s weight.

by Btraner

where are my rewards - gone again - and who spent the ones I had - this has happened before and took over a month to get everything back - I could be exercising instead of spending time with so-called customer support. I wonder if they will ever fix this thing. In the mean time BCBS is wasting our premium money on this thing when they should be lowering our premiums. The folks that are really get taken are the ones that haven’t the technology to participate. BCBS really didn’t appear to care when asked that question. Where does health care fit in to all this???

by Kris Nilsen

Thanks to BCBS I have gone from getting $20 a month for going to the gym to $0 a month. Tried to get app to work for first three months and it kept deleting data. Lost out on three months so far and quit gym. Made April goal by logging in continually and checking. Just what we need is an app that increases our wasted time looking at a screen. I think this is just to save the money they were paying out to those who used it. Way to go BCBS, you must have really put research into this idea.

by NorCal Active Person

There are better wellness apps out there. Every time you want to update something, you have to sign in which is a pain.

Also, it often requires you to post your blood pressure in order to record meals, mood, etc. So unless you’ve suffered a heart attack previously, I do not think you have a blood pressure machine at home.

Clunky and some of their health and diet recommendations are dated. I get far better info from certain sources on IG and online.

by 700martini

Downloaded Sharecare update because the old version would not open on my iPhone. Now, the trackers are not working nor syncing. I log my activities everyday and Sharecare did not update my activities. I’m showing 2 days behind even though I update my data everyday. Now it won’t even open. Please fix.

by Amanda2024

I have no problems with using Sharecare on my iPhone or a computer and all the areas that it tracks, but I’m unable to download Sharecare on my tablet since I don’t have a computer at home

by Pavelshahriar

Sharecare is a gem of a find where not only I can track my health progress and but also I got a huge compilation of articles, videos, and other contents about heath related topics to encourage a healthy lifestyle! Kudos to the team who thoughtfully compiled and developed features to help me take care of my heathy living.

by Pathway4him

I have been looking for a way to track my health info. Luckily, my company offers this tool to track my medications, health status, sleep, steps and stress levels. It’s a wonderful tool that is easy and simple to use.

by Hollywood1050

this app is a great place to keep all your health and meet you each day in your journey to help you live healthier. this app has Made it easier for me to track all of the things that I am doing to maintain and improve my health.