Contact BARMER App Support
Company Name: BARMER
About: Barmer is one of the health insurance providers in Germany.
Headquarters: Berlin, Berlin, Germany.
BARMER App Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of BARMER
Verified email ✔✔
E-Mail: service@barmer.de
Website: 🌍 Visit BARMER-App Website
Privacy Policy: https://www.barmer.de/datenschutz
Developer: BARMER
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Privacy & Terms:
https://www.barmer.de/ueber-diese-website/barrierefreiheit
3 Most reported problems 😔💔
Miserabler Login und Identificationsprozess
by Hschmidt9
Andeuernd muss man sich neu einloggen und verifizieren. Dies muss über Zweit-App und RFID Karte oder Video Ident geschehen. User Experience ist wirklich schlecht. Bitte Identifikation via Mobilnummer/SMS einführen!
Identification an unmitigated Desaster
by Heinlight
First it does not allow me to log in anymore as I’m apparently still logged into a different device, when I ever only used this phone.
I deleted app and reinstalled and it worked again. Just to ask me to identify through Nect app - which requires me to have an NFC ID card. Whilst asking me a few times to confirm my phone number.
As I don’t have an NFC enabled ID card I had to use the alternative identification, which is….
… getting a letter!
Expected a fax, which would have at least been instant.
There are so many easy and cheaper ways to identify people - an SMS would have done the job. But Barmer rather bloss members fees for this ridiculous process…
Gut
by Shhdggbdg
Gut
Have a Problem with BARMER-App? Report Issue
Why should I report an Issue with BARMER-App?
- Pulling issues faced by users like you is a good way to draw attention of BARMER-App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a BARMER-App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BARMER-App.
