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WheresTheBus Customer Service 👿🤬😡😠💢😤

WheresTheBus Contact Information

Listed below are our top recommendations on how to get in contact with WheresTheBus. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact WheresTheBus. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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Read 3 Customer Service Reviews 😭😔💔

4.7 out of 5

Needs work

2022-05-05

by Hobywony

While a terrific idea and much needed tool, the interface looks like it was written for a kindergartner, almost cartoonish. The most annoying thing is the map continues to resize after zooming on the location of the bus. Is the App called "Where's my house and the Bus?" No, it is called "Where's the Bus?" So concentrate on the position of the bus and allow me to zoom in and stay zoomed in. The tag on the bus icon updates with the distance. That's all I need to know. The next annoying thing is the displayed distance appears to be from the bus to my house and it should be from the bus to the bus stop. Please fix these three issues and you will have a far better app.
Update: 01Sep21- Attempted to use the app while waiting for bus. The app opens to a splash screen and does nothing else. After 30 I closed the app and reopened with same results. On fifth time the map appeared and showed the bus progress. 1.3 miles away the progress stopped. The screen was frozen and moments later the bus arrived. Maybe ex hurricane Ida is to blame. Or maybe it's as others described and the backend servers are deficient.

It’s a pretty good app

2022-05-12

by Imdone46

This app is good I use it almost everyday to see we’re my bus is at however I feel like they could do some things to it to make it better. When your looking at your bus it shows u were it’s at but it’s not very accurate I know that it’s not supposed to be super accurate but sometimes it shows that my bus is still around the corner but it’s actually at my stop, otherwise this app is good.

Reliability

2022-05-19

by Stepgrandfather

The information on the app seems to be accurate about 75 % of the time. It is inaccurate when it switches from one bus number to another and then changes from minutes prior location to current location. It is helpful when it is in the current mode (when that is accurate).


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