Jelly Jump app not working? crashes or has problems?

Jelly Jump Status

Last Updated on 2016-04-08 by Ketchapp

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App has problems

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Common Jelly Jump Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Jelly Jump app on iOS and Android devices. Solve all Jelly Jump app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Jelly Jump iPhone Issues and Solutions

Jelly Jump iOS app crashes, not working, errors
Jelly Jump iOS app network issues
Jelly Jump on iOS has black/white screen

Jelly Jump Android App Issues and Solutions

Jelly Jump has errors/crashing/not working
Jelly Jump server network connectivity issues
Jelly Jump has black screen

Jelly Jump iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Jelly Jump app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Jelly Jump app crashes or not working on Iphone (iOS):

Close and restart the Jelly Jump app on iPhone
Update Jelly Jump app to the Latest Version for iOS
Uninstall and reinstall Jelly Jump iPhone app
Update your iPhone to the latest iOS version

Fix Jelly Jump on iPhone unable to connect to server/internet connection issues::

To resolve Jelly Jump network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Jelly Jump black/white screen (blank screen) on iPhone:

Follow the Jelly Jump iOS app troubleshooting guide Here →

Jelly Jump Android App Issues and Solutions

Fix Jelly Jump not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Jelly Jump app issues:

Force Stop the Jelly Jump App
1. On android, goto "Settings" » click Jelly Jump app. » click "Force Stop".

Update Jelly Jump to the latest version on PlayStore

Clear Jelly Jump App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Jelly Jump app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Jelly Jump.

Fix Jelly Jump unable to contact server/ Jelly Jump internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Jelly Jump » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Jelly Jump » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Jelly Jump on android.

Solve Jelly Jump black/white screens issue on Android:

Follow the Jelly Jump android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ketchapp, developers of Jelly Jump.

58.33% Contact Match

Developer: EStudios

E-Mail: [email protected]

Website: 🌍 Visit Jelly Shapes Website

60% Contact Match

Developer: Noodlecake

E-Mail: [email protected]

Website: 🌍 Visit Happy Jump Website

About this app

Collect little jelly blobs and craft new jellies out of them. Little jellies need you more than ever before! They keep drowning over and over again. Only you can keep them safe... Challenge your friends in this ambitious game!