Contact ParkSLC

Contact ParkSLC Support

Published by on 2023-05-03

About: No more digging for coins. This is how parking should be.



How to Contact ParkSLC Customer Service/Support

ParkSLC Contact Information

Listed below are our top recommendations on how to get in contact with ParkSLC. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact ParkSLC. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



100% Contact Match

Developer: Salt Lake City Corporation

E-Mail: [email protected]

Website: Visit ParkSLC Website



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Reported Issues: 3 Comments

3.7 out of 5

By MONTUORO GUITAR CO.


Flaws!!

Digging for coins no more 🥴...Not so much. I’ve never been able to pay for additional time with this app. If you pay for one hour and then want to add time. You (or at least I have) get a notification saying “Parking restrictions in your area, please read signs”. And no I haven’t tried to pay for more than the 2-hour maximum. It’s really aggravating. I’ve talked to parking enforcement when I see them. And they seem to not care or willing to help. But more than willing to write you a ticket even though you have been trying to pay. I’ve taken screen shots of the notifications and shown them. Yet...... and apparently it’s nothing that they are interested in fixing. Lame, is a huge understatement. SLC....get with the 21st century already!!!



By MormonMacMan


No updates and outdated design

First, the old app (QuickPay) allowed you to select a duration of less than 1 hour. If I'm parked downtown and paying for it, it's typically for 15 to 30 minutes. Not an hour. QuickPay allowed you to park for as little as 15 minutes. Second, QuickPay had a QR scanner to scan the QR codes on the parking spaces. ParkSLC does not. They made the QR codes on the spaces useless and obsolete. Next, the app hasn't been updated in nearly a year and it shows. This app feels like a web app from 2009. Not a even remotely close to a modern parking app. It does work, but only by enabling the most basic of features and barely meeting the most minimal needs of someone parking in downtown. Please get a new developer or go back to QuickPay. ParkSLC is a really crappy time.



By Thepowersurge


Fees?

1.) why aren’t you using QR code’s yet, this is a little antiquated. 2.) you are charging a convenience fee to use the app? No. Just no. Those garbage machines you have around town hardly ever work. The displays are always out, and have a lot more overhead than this app. I’m not going to pay you a fee to pay you a fee.




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Why should I report an Issue with ParkSLC?

  1. Pulling issues faced by users like you is a good way to draw attention of ParkSLC to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  4. If you are a ParkSLC customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ParkSLC.


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