Contact TrustedHousesitters

Contact TrustedHousesitters Support

Published by on 2023-12-04

About: Looking for a kind and caring house and pet sitter, or love pets and want to
find your next adventure? Download the award-winning TrustedHousesitters app and
connect with the community of trusted pet lovers who are exchanging pet care for
unique travel experiences. “We cannot tell you how rewarding this lifestyle
is.



How to Contact TrustedHousesitters Customer Service/Support

TrustedHousesitters Contact Information

Listed below are our top recommendations on how to get in contact with TrustedHousesitters. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact TrustedHousesitters. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



100% Contact Match

Developer: TrustedHousesitters Ltd

E-Mail: [email protected]

Website: Visit TrustedHousesitters Website



More Matches

Get Pricing Info for TrustedHousesitters
Contact TrustedHousesitters! Or Contact Support
Need help using TrustedHousesitters? Try their Help Center now!
TrustedHousesitters in the News!


Social Support and Contacts

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Reported Issues: 5 Comments

4.8 out of 5

By Vangie Kelly

6 months ago

I am still having trouble loggin in and MUST speak to someone in person., Please call me or give me a phone number for tech support. Chat has not helped. I MUST speak to someone. Vangie Kelly 214-354-9400

By Ashley

1 year ago

Beware of this company. They promise 24/7 response to your queries or problems but I have so far tried for 24 hours and still have only been sent to a bot response/recorded message sending me to the Bot Help replies. And my problem is big, a sitter walked out on me and I am stranded, having to change flights, cancel appointment because I cannot leave my cats without a sitter. I am trying to file a complaint but hey, guess what, I cannot as yet talk to a human being.

By citizeneleven


Awful Customer Service, Little Care for Sitters

Overall the app itself is alright, I guess. Could have more filters and be more user friendly but given the little care the company shows for its users, I think that may be asking too much. If you’re a potential sitter consider this: you’ll be VASTLY outnumbered per sits available, vastly. For most sits that would be worth the time and energy, there’s so many applications that often, they don’t even reply to you. Most want experience, so if you’re new, good luck finding a sit! And if you have a pet of your own, forget it! I applied to sits without a pet and never got a sit and now with a dog of my own, its months later and I still haven’t been able to land a sit. Contacted the company and was basically told to “keep trying!” The $100 and thirty something bucks they charge for this is ludicrous given how little service they provide for the sitters. Sitters are pawns, just know that. There’s gotta be a better alternative to this company!



By serwa53/0


Be careful

I signed up to be a petsitter because I love animals, but if you’re in the US be very careful. All the general inequities and exploitations of the culture are replicated here. I ended up caring for two not potty trained dogs for four days in an uncomfortable apartment on a high floor when the elevators were broken. Because I cared about the dogs, I wanted to see it through, but it was truly awful. Another house essentially asked me to be there while they had part of the house remodeled after I’d agreed to be there to care for the pets. People will take advantage of you. A few mellow cats in exchange for staying in a town you want to be in seems fair, but my experience on this site was that many animal and home owners are using the site for free labor. I was incredibly disappointed and closed my account.



By youngboy38baby


UNPAID “JOBS”. This should be illegal

This should be illegal. You did not make it clear that these are UNPAID jobs. This is literally volunteering. $0 AN HOUR PAY. THIS SHOULD HAVE BEEN MADE CLEAR TO EVERYONE THAT THEY ARE PAYING $120 A YEAR TO MAKE $0!!!! NO TIPS! Not even traveling fees are covered. No compensation for mileage either. Ridiculous. Even a DOG WALKER off Rover makes money. How does forcing me to pay $120 a year to watch OTHER PEOPLE’S pets make any sense?? To make matters worse I cannot get a refund even though I just signed up yesterday JUST Because I already applied to a “job”. Ridiculous. These are not real jobs. This is just access to someone’s house in exchange for pet sitting/taking care of their home. MAKE THAT CLEAR AS DAY NEXT TIME




Have a Problem with TrustedHousesitters? Report Issue

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Why should I report an Issue with TrustedHousesitters?

  1. Pulling issues faced by users like you is a good way to draw attention of TrustedHousesitters to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a TrustedHousesitters customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using TrustedHousesitters.


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