Contact TrustedHousesitters Support

by Citizeneleven

Overall the app itself is alright, I guess. Could have more filters and be more user friendly but given the little care the company shows for its users, I think that may be asking too much. If you’re a potential sitter consider this: you’ll be VASTLY outnumbered per sits available, vastly. For most sits that would be worth the time and energy, there’s so many applications that often, they don’t even reply to you. Most want experience, so if you’re new, good luck finding a sit! And if you have a pet of your own, forget it! I applied to sits without a pet and never got a sit and now with a dog of my own, its months later and I still haven’t been able to land a sit. Contacted the company and was basically told to “keep trying!” The $100 and thirty something bucks they charge for this is ludicrous given how little service they provide for the sitters. Sitters are pawns, just know that. There’s gotta be a better alternative to this company!

by Serwa53/0

I signed up to be a petsitter because I love animals, but if you’re in the US be very careful. All the general inequities and exploitations of the culture are replicated here. I ended up caring for two not potty trained dogs for four days in an uncomfortable apartment on a high floor when the elevators were broken. Because I cared about the dogs, I wanted to see it through, but it was truly awful. Another house essentially asked me to be there while they had part of the house remodeled after I’d agreed to be there to care for the pets. People will take advantage of you. A few mellow cats in exchange for staying in a town you want to be in seems fair, but my experience on this site was that many animal and home owners are using the site for free labor. I was incredibly disappointed and closed my account.

by Youngboy38baby

This should be illegal. You did not make it clear that these are UNPAID jobs. This is literally volunteering. $0 AN HOUR PAY. THIS SHOULD HAVE BEEN MADE CLEAR TO EVERYONE THAT THEY ARE PAYING $120 A YEAR TO MAKE $0!!!! NO TIPS! Not even traveling fees are covered. No compensation for mileage either. Ridiculous. Even a DOG WALKER off Rover makes money. How does forcing me to pay $120 a year to watch OTHER PEOPLE’S pets make any sense?? To make matters worse I cannot get a refund even though I just signed up yesterday JUST Because I already applied to a “job”. Ridiculous. These are not real jobs. This is just access to someone’s house in exchange for pet sitting/taking care of their home. MAKE THAT CLEAR AS DAY NEXT TIME