Mahjong Solitaire app not working? crashes or has problems?

Mahjong Solitaire Status

Published by SHUOZHU LONG on 2023-11-24

Mahjong Solitaire is a solitaire matching game that uses a set of mahjong tiles
rather than cards. The goal is to match open pairs of identical tiles and remove
them from the board, exposing the tiles under them for play.

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Common dislikes about Mahjong Solitaire app

- False promise of removing ads if the app is given five stars

- Ads still present despite the promise of their removal

- Request for five-star rating in order to continue playing the game

Have a Problem with Mahjong Solitaire - Matching? Report Issue

Common Mahjong Solitaire Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Mahjong Solitaire app on iOS and Android devices. Solve all Mahjong Solitaire app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Mahjong Solitaire iPhone Issues and Solutions

Mahjong Solitaire iOS app crashes, not working, errors
Mahjong Solitaire iOS app network issues
Mahjong Solitaire on iOS has black/white screen

Mahjong Solitaire Android App Issues and Solutions

Mahjong Solitaire has errors/crashing/not working
Mahjong Solitaire server network connectivity issues
Mahjong Solitaire has black screen

Mahjong Solitaire iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Mahjong Solitaire app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Mahjong Solitaire app crashes or not working on Iphone (iOS):

Close and restart the Mahjong Solitaire app on iPhone
Update Mahjong Solitaire app to the Latest Version for iOS
Uninstall and reinstall Mahjong Solitaire iPhone app
Update your iPhone to the latest iOS version

Fix Mahjong Solitaire on iPhone unable to connect to server/internet connection issues::

To resolve Mahjong Solitaire network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Mahjong Solitaire black/white screen (blank screen) on iPhone:

Follow the Mahjong Solitaire iOS app troubleshooting guide Here →

Mahjong Solitaire Android App Issues and Solutions

Fix Mahjong Solitaire not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Mahjong Solitaire app issues:

Force Stop the Mahjong Solitaire App
1. On android, goto "Settings" » click Mahjong Solitaire app. » click "Force Stop".

Update Mahjong Solitaire to the latest version on PlayStore

Clear Mahjong Solitaire App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Mahjong Solitaire app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Mahjong Solitaire.

Fix Mahjong Solitaire unable to contact server/ Mahjong Solitaire internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Mahjong Solitaire » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Mahjong Solitaire » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mahjong Solitaire on android.

Solve Mahjong Solitaire black/white screens issue on Android:

Follow the Mahjong Solitaire android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SHUOZHU LONG, developers of Mahjong Solitaire.

100% Contact Match

Developer: BitMango

E-Mail: [email protected]

Website: Visit Mahjong Solitaire Website

58.33% Contact Match

Developer: Solitaire Classic Fun

E-Mail: [email protected]

Website: Visit Solitaire Classic Fun Website

About this app

Mahjong Solitaire is a solitaire matching game that uses a set of mahjong tiles rather than cards. The goal is to match open pairs of identical tiles and remove them from the board, exposing the tiles under them for play.