Contact EduBirthday Preschool Surprise Support

by Brileyswrite

I purchased 2-3 Cubic Frog preschool games, but feel like deleting all because of the forced ads that play between games and you cannot X to get the kids back to their learning games until the inappropriate for toddlers game preview has ran in full. The ads are for games I don't want a toddler to see or play! Why does this company think it is okay for a two year to watch a shooting game preview called Kill Shot, to name one of the inappropriate game previews forced on a two year old between her preschool purchased game? She cries and gets confused when she can't get back to her preschool game. If I pay for a game I do so to prevent ANY ads for any other games, including another preschool game because I want the kids to be able to play without getting blocked by ads! and I don't think buying the entire bundle would stop ads as I did that before and still got forced game ads! It causes frustration to a toddler when they don't understand how to get back to their game and they accidentally push the buy now and wind up in apps to purchase and then parents have to get them back to their game. The cubic frog games themselves are cute and kids like them but these ads make me want to delete all cubic frog games completely!

by Hollroni

This review is specifically for the ad that runs on this app. The app itself is fun for my daughter and educational. I have no problem with the application itself. My complaint is specifically referring to the Kill Shot ad that runs every time the app starts. It's absolutely inappropriate for most children let alone a 4 year old. Advertisements should be monitored/censored. I'll be deleting this app until this issue is resolved which is unfortunate because my daughter loves it.

by Thatonegirl__46

Ad as soon as we opened the game. After the ad we clicked play and an ad interrupted the start process and then took us back to the menu. Tried to click on "rate us" BOOM AD. Took us back to the menu. We didn't even get to play the game. The part that really grinds my gears is that it was part of a $4.99 purchase I made to get the full version of the game we were playing, plus other games and no ads. I had assumed that it meant all of the games would be the full version with no ads but apparently I paid five dollars for that one single game to have zero ads? We love the EdukittyPreschool game so I'm very dissatisfied with this game.