Contact Preschool Kindergarten Games Support

by Nicq@

I was browsing AppStore for fun, educational games for my 2- year old kid and clicked on SplashMath because it said it could be canceled after the Trial period. But the cancellation option button is nowhere to be found and before even my kid woke up and started trying it we started receiving tons of emails and it is too early. Please, cancel the subscription. It shouldn’t be listed as a free app if it is not actually free. No heads up given upfront to say that the app will not work without enrolling in a monthly or annual Autoplay subscription. I would buy it if my kid was 4-5 years but she is only 2 and it is too early for her. Now I cannot figure out how to cancel and the cancellation option is not in your app or iTunes. Please, someone tell me how to cancel this.

by Tmchristen

I downloaded this app for my 4 year old. She played one round and then it requires a monthly fee to continue. Had I realized this, I never would’ve downloaded it. She’s crushed, but I’m not paying 10$ a month for an app. There’s a 7 day trial, but I’m not doing that.

The game was fun for the 45 seconds it lasted, but it shouldn’t be listed as a free app if its not actually free. If you scroll down to the bottom of the description it does show membership options, but who actually reads through all of that when downloading a free kids app? I didn’t find that info till she couldn’t play anymore and I went back into the description to find it.

by Eldarrza

So for the last two month I can’t open this app. It just keeps giving error and shuts down. I have been charged for two month and never used the app. Then I deleted the app and installed again. After that the app doesn’t let me use my paid period for which I was charged today. I mean I still have 1 month paid subscription but I can’t use it🤷🏻‍♀️