Contact Shapes Toddler Preschool Support

by 🍔Matty🍔

I miss the old Shapes Toddler Preschool where it just went “Find the [shape]” and then you clicked on it. I also miss the other Toddler Preschool apps like the Alphabet and Numbers ones. My little brother learned his shapes with that app and it means a lot to me and my family. It is a shame it isn’t available anymore. Currently, we are teaching my brother to read with the “Everything Has Shapes” book on iTunes. We really wish that the old version was available again. The subscription model is annoying as well and I wish it was just a one-time fee on the App Store. It is fine that you went in a new direction with your app development and as an app developer myself, I understand that. However, I ask that you at least make Complete Toddler Preschool app available on the App Store again for those who prefer the older version from when you were Toddler Teasers.

by Flip1#

I bought the full version of this app a while ago for my son. Had access to many shapes block letters and cursive writing but now i cant even access the app. Its asking me to buy the full version which i previously did or to get a subscription. Why would i pay for something i already paid for again. Either give me back my access or give back the money.

Update: You “Restore Purchase” button that you ask me to “just click on” doesn't work. All it does is freeze the app. I had already sent a message to you customer support and tried your restore button before the review. You want me to change the rating? How about you give me access to what i already paid for first.

by Long-standing Customer

This is a great game when it came out I made the purchase it was well worth it for my toddler have everything unlocked then they didn’t update and changed it to a monthly quarterly or yearly subscription and even though I reached out for support and they told me to just hit the restore button I had to do it every single time he wanted to play the game now he goes to play the game and I hit the restore button and it says that there was never a purchase which is bull I have proof in my Apple account that I purchased this originally the company doesn’t seem to care it’s bait and switch all they care about was money not the education of kids