Contact Star Wars Card Trader Support

I wrote a review for this app a long time ago and this is how it went. I have been playing this game for almost a year now, and am still addicted. New cards are constantly being added so it never gets old. The community is great, active, and helpful. The game is incredible with the diversity between cards that I have collected 3,500 of. And that's only 6% of the cards I the game. THIS IS NO LONGER HOW I FEEL. Before the updates there were no card packs that required paid in game crystals. I believe this was a horrible addition to the game and ruined it for me. It makes those with money to spend get the cards much quicker before they’re sold out. The new UI in the game is often buggy and unintuitive I greatly prefer the old more simple layout. The community is still great, all great people, but it has diminished greatly. The in game can feed used to always been roaring with comments. It’s no where near where it used to be now. Trading is not the same nor are old features like the smugglers den. This game used to be great, now it is a pay to win game where the developers do not respond to criticism by the community on their socials, and utterly have been working in the wrong direction for years now.

This app is great when it works, but if you have any kind of problem then you are out of luck. Customer support used to be a strength of this app. If you had a problem or glitch, you’d submit a ticket and an actual person would respond to your issue via email and resolve your issue. It was reasonably quick and effective. They recently switched to a chat-based support system which is less than useless. They first cycle you through automated prompts with suggestions. When those don’t work, they send your issue to “someone” but it’s not live chat. I just waited over 24 hours for a reply and the person’s suggestion was EXACTLY THE SAME AS THE AUTOMATED SUGGESTION, which I had already told them didn’t work. I have asked for more help, but I am not optimistic that I will get any useful reply any time soon. In the meantime, the award for the set I am having an issue with drops in 3 days… I would not recommend spending any money on this poorly supported, buggy app. Just play for free and pray you don’t have any problems.

Well I guess topps wants to drive away business with this new OBNOXIOUS home page! Literally everything useful on the previous version home page has been shrunk so small you need a magnifying glass to see it!!! It's UNUSABLE!! It's HIDEOUS!!! It is total GARBAGE!!! It stinks worse than a Dianoga that has been dead a year floating around a trash compactor that won't empty!!!! WHY WHY WHY!!??? I hated this home page so much on bunt I can hardly use that app anymore! And forget spending money on something that looks like TRASH!!! I am NOT AT ALL tempted to buy things from the home page now! Like it makes me so angry to look at it I just want to close the app and never open it again! And I am someone who actually spends real money on Topps digital cards! Your new IN YOUR FACE home store is so insulting and Obnoxious I don't know if I can bring myself to ever spend money on here again! It is distastefully obscene to push SO HARD for sales that you practically assault people with your store!!! Bunch of half witted, scruffy looking, NERF HERDERS!!!!!!!!!!