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by José_luis

I used to use this app about 2 years ago, but stopped using because the app was almost unusable in places without internet connection, even for offline content.
Now, I’ve started using again and the same irritating bugs are still there, showing that this app does not receive any attention.
The only time I have to watch courses is when I am in the subway, where internet connection does not exist, so it’s really painful to be in the middle of a video and it simply logs me out and asks to log in again. With no connection, it is not possible.
Apart from that, only videos can be downloaded for offline study (when it works offline), all the rest of the content cannot.
I have been seeing some courses that I would be interested in paying for the certificate, but studying the whole content offline in the iPhone is impossible, even for watching the videos.

by Iter8

EdX has world class educational content but the app itself is poorly designed and glitchy. I should never have to leave the app to access content. If I leave the app to access content on a browser, I shouldn’t see a link to download the app in the browser window. Radial buttons should just work; I cringe at the idea of my progress getting lost because someone couldn’t design a form effectively. When exploring courses by subject, the default page should be the one that shows all the subjects. I don’t care about featured courses because they’re not personalized. With the recent update I’m supposed to be able to view all content in English because that’s the language in my settings. There’s something wrong and all the courses are showing up in Spanish. Come on people, I don’t do digital UX and even I know this stuff. If it weren’t for the fact that the content is good, this would be a one star review.

by Flybone89

I tried using the app, but overall it is a worse experience compared to the website. The interface is so sparse and missing so many visuals or features that I can get on the website. But I do like the ability to download video lessons and would at least have tried using the app if it weren’t for...

It won’t properly track my course progress! I just completed several lessons and when I came back to the app and checked on the website, it showed I hadn’t moved at all. But when I went back and went through the same lessons on the website, my current position and progress were updated correctly. So appears to be a bug with the app? This is a showstopper obviously - I can’t use the app if it won’t keep track of where I am in the course. So for now, back to the website until this is fixed...