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I had sling for a month and a half. The first two weeks it was great then it started being glitchy. One day it completely stopped functioning, the little thinking wheel just kept turning and nothing was happening. I tried everything I reset my device, my internet, rest my account downloaded the app three more times , etc etc. I called customer service they told me to do everything I’ve already done which was fine, then they tell me there must be an update on the app that they need to look into so they have to escalate the matter to the engineering department. I said ok sure thinking it will be fixed maybe later in the day or next day. I called again after 3 days still same answer. A week later I’m getting frustrated because there is no follow up on their end and the app still doesn’t work. I call to cancel and was hoping like any other professional and ethical company that cares about their customers and customer satisfaction they would compensate me but they said the couldn’t unfortunately but can remove any new charges to my account. I was appalled!!! How can you ask a customer to pay for a service that isn’t working? It wasn’t about the money it was more about the principle. Oh and that was me talking to the manager who apparently has no authority to do anything. Unprofessional and extremely disappointing!!! Will never use them ever again.

Sling tv advertises that they have the movie “Malignant” when I couldn’t find it I asked for a refund. An agent told me they could help me with that, then asked why I wanted a refund. When I explained the situation they looked in to it and I was told I needed. To get the “con tv” channel. Sense I wanted to see the movie I decided do that. After spending more money on the con tv channel I sat down to watch the movie only to find out that the movie that played was not the movie advertised. Different actors, different story, they just threw the cover are from “Malignant” on a different movie and falsely advertised ad having it available. When I tried again talking to a sling tv representative I was told they don’t to refunds, and beyond that he said that it’s not there fault that their con tv channel was Mis advertising the movie, and do was sling tv. Now not only did I not get the refund I was lead to believe id get from the first agent but I also spent more money on the channel the told me I’d be able to watch the movie on. Most important though sling tv is false advertising “Malignant.” How many other movie do the advertise falsely? How much money do they get from people because of these false advertisements, and then just say, nope no refunds? How much money is the actual movie “malignant” (and probably other movies) missing out on because of sling tv’s false advertising?

To say I’m disappointed is an understatement, especially after paying for a subscription!! There were shows that I wanted to watch that I was able to through other apps, but not all episodes...so I thought ok, based off of other reviews and other family/friends experiences, what the heck....the APP STINKS!!! or the subscription, I don’t know! The amount of times that I spend, shutting down, all apps, my phone, the TV, etc (and yes, not that it matters but, I do have a new iPhone 11Pro Max...) it connects MAYBE 25% of the time and even then it doesn’t always stay connected, if I have to pause the show to (ya know, have a life for a moment) and hit resume, IT RESTARTS THE SHOW!!! Then, when I try and skip ahead back to where I was, it freezes, and says, oops, UNABLE TO CONNECT, AGAIN!!!! I spend more time trying to connect and get back to my show than I do actually get to enjoy watching my show (and I’m talking 60 min long shows) I don’t think I’ll be paying for another month. It’s not worth the hassle, great idea, but I’m so beyond disappointed and frustrated that it’s not worth my time or my money (PLUS, even after paying, I still have to watch commercials...so why?!?! What’s the point?! There isn’t!!) Nice try, but, bye-bye Sling...you’ve let me down and I would NOT recommend to ANYONE!