Contact 511NY Support
Company Name: New York State Department of Transportation
About: The state department of transportation for New York.
Headquarters: Albany, New York, United States.
511NY Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: 511customerservice@ibigroup.com
Website: 🌍 Visit 511NY Website
Privacy Policy: https://511ny.org/Privacy
Developer: New York State Department of Transportation
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3 Most reported problems 😔💔
Very complicated
by Tonman87
The website has helpful information, such crossing times for the bridges and tunnels. However, this app is poorly implemented and too complicated to be useful. Another example of poor innovation by government.
Great Hopes
by PauletteT
Sunk with first try. It takes over your radio but does not tell you anything. Keep working on it. You cannot wven tel what roads it means. Waze is infinitely better
Completely useless.
by Spydermyke990
Worthless, just like the rest of the NYS government..now with this latest version the map won't even open up..
Have a Problem with 511NY? Report Issue
Why should I report an Issue with 511NY?
- Pulling issues faced by users like you is a good way to draw attention of 511NY to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a 511NY customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using 511NY.
