Motion Shot app not working? crashes or has problems?

Motion Shot Status

Last Updated on 2018-06-30 by Sony Network Communications Inc.

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9 User reports:
App has problems

User reports 9

⚠️ Most reported problems ⚠️

Not working

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Common Motion Shot Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Motion Shot app on iOS and Android devices. Solve all Motion Shot app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Motion Shot iPhone Issues and Solutions

Motion Shot iOS app crashes, not working, errors
Motion Shot iOS app network issues
Motion Shot on iOS has black/white screen

Motion Shot Android App Issues and Solutions

Motion Shot has errors/crashing/not working
Motion Shot server network connectivity issues
Motion Shot has black screen

Motion Shot iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Motion Shot app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Motion Shot app crashes or not working on Iphone (iOS):

Close and restart the Motion Shot app on iPhone
Update Motion Shot app to the Latest Version for iOS
Uninstall and reinstall Motion Shot iPhone app
Update your iPhone to the latest iOS version

Fix Motion Shot on iPhone unable to connect to server/internet connection issues::

To resolve Motion Shot network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Motion Shot black/white screen (blank screen) on iPhone:

Follow the Motion Shot iOS app troubleshooting guide Here →

Motion Shot Android App Issues and Solutions

Fix Motion Shot not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Motion Shot app issues:

Force Stop the Motion Shot App
1. On android, goto "Settings" » click Motion Shot app. » click "Force Stop".

Update Motion Shot to the latest version on PlayStore

Clear Motion Shot App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Motion Shot app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Motion Shot.

Fix Motion Shot unable to contact server/ Motion Shot internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Motion Shot » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Motion Shot » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Motion Shot on android.

Solve Motion Shot black/white screens issue on Android:

Follow the Motion Shot android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sony Network Communications Inc., developers of Motion Shot.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Motion Shot Website

Privacy Policy: https://sites.google.com/view/azedrog/home

Developer: AZEDRog

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Developer: Research at Google

E-Mail: [email protected]

Website: 🌍 Visit Motion Stills Website

About this app

It is perfect for creating animated images with unique expressions in action scenes involving sports, animals, kids, friends, vehicles, airplanes and moving objects. MotionShot allows you to capture a short movie by automatically rendering the movement into a single still image so that it appears to be a continuous picture. You can also add a variety of effects (fade-in/fade-out/grid/stripe), set the number of animation sequences, and specify other settings to create a original expression. Relive and share your memories!