Contact justWink Greeting Cards Support

This use to be my favorite greeting card app. I’ve bought 2 packages before their switch to a subscription base. I’ve even reached out to their customer service about my paid packages that are requiring me to pay for subscription and provided proof of previous text message where I used those paid promo pack cards. I was told it was resolved; which it’s not because it’s still asking me to unlock and purchase a subscription. Unfortunately, I don’t have the energy to go through another customer service resolution, and I can see I’m not the only user having that issue as posted in the review comments. This once use to be an amazing app. Create cool cards and send to friends, family or whomever. They have a variety of card options for you to choose. Sadly, I will be looking for another app - I’m not fond of loosing my paid primo pack purchases and being told “unfortunately we are unable to view which volume you purchased.“. New users may not experience issues like the pre-subscription phase users, who truly enjoyed the app that went ahead and purchase primo packs.

Just found out that I lost another benefit since they went to subscription-based. After purchasing several card packs in the old days prior to them switching to subscription-based, we used to be able to create a card and then pick the date we want it sent. That option has now been taken away from us too. Now you have to have a paid subscription in order to choose a send date. You can’t even create a card and save it for later. Why don’t you try switching to an ad-based platform. This way you can keep the features that people originally signed up for and wanted and you still would be able to generate revenue.

I remember when you used to be able to have these amazing cards mailed- either blank to yourself or personalized to a recipient. I just subscribed for a year ($30), as I was making a personalized card anticipating I would be able to mail it (and others later throughout the year), only to learn after confirmed & paid that it will only be sent electronically as an e-card. Super super disappointed & out of thirty bucks. Even though I am environmentally conscious, nothing like getting cards in the mail- instead of primarily bills and junk.