Mixer app not working? crashes or has problems?

Mixer Status

Last Updated on 2019-10-23 by Microsoft Corporation

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Common Mixer Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Mixer app on iOS and Android devices. Solve all Mixer app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Mixer iPhone Issues and Solutions

Mixer iOS app crashes, not working, errors
Mixer iOS app network issues
Mixer on iOS has black/white screen

Mixer Android App Issues and Solutions

Mixer has errors/crashing/not working
Mixer server network connectivity issues
Mixer has black screen

Mixer iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Mixer app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Mixer app crashes or not working on Iphone (iOS):

Close and restart the Mixer app on iPhone
Update Mixer app to the Latest Version for iOS
Uninstall and reinstall Mixer iPhone app
Update your iPhone to the latest iOS version

Fix Mixer on iPhone unable to connect to server/internet connection issues::

To resolve Mixer network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Mixer black/white screen (blank screen) on iPhone:

Follow the Mixer iOS app troubleshooting guide Here →

Mixer Android App Issues and Solutions

Fix Mixer not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Mixer app issues:

Force Stop the Mixer App
1. On android, goto "Settings" » click Mixer app. » click "Force Stop".

Update Mixer to the latest version on PlayStore

Clear Mixer App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Mixer app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Mixer.

Fix Mixer unable to contact server/ Mixer internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Mixer » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Mixer » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mixer on android.

Solve Mixer black/white screens issue on Android:

Follow the Mixer android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Microsoft Corporation, developers of Mixer.

About this app

Join now to experience the future of live, interactive streaming for games like: Minecraft, the Telltale Crowd Play series (Guardians of the Galaxy, Minecraft Story Mode Season 2, Batman & The Walking Dead) Killing Floor 2, Death’s Door, Hello Neighbor, & more! - Interact and chat with less than a second of latency. That’s Faster Than Light (FTL) technology. this app is more than just a streaming app – it’s a streaming community. Direct game choices, place objects, select sounds and much more. With the new this app app, you can do more than just watch — you can take part in the action! We want to hear from you about what you want to see in Mixer .