Contact symplr Workforce

Contact symplr Work Support

Published by on 2023-12-05

About: The Workforce app streamlines key features from Time and Attendance, Staffing
and Scheduling, and ShiftSelect®. Note: Available features differ based on your
solution.



How to Contact symplr Work Customer Service/Support

symplr Workforce Contact Information

Listed below are our top recommendations on how to get in contact with symplr Workforce. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact symplr Workforce. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



Verified email  

Contact e-Mail: [email protected]


24% Contact Match

Developer: API Healthcare Corporation

E-Mail: [email protected]

Website: Visit symplr Work Website








Reported Issues: 7 Comments

2.6 out of 5

By Cindy Larson

2 years ago

The oapi healthcare says i have entered invalid credentials. Can you help me

By Rosalyn Burger

2 years ago

Keeps saying invalid credentials and everything is typed in properly. Trying restarting it and still says it.

By Alicia M

3 years ago

Recently updated my Iphone to ios 14.4.2 and now the App will not log me into the lhsnt gateway. Seems like the app is not compatible with the newer version of ios, beware.

By Shanell

3 years ago

I had to replace my phone so I installed the app on my new phone but it won't let me log in. It's saying invalid credentials but everything was typed in correct.

By jakenNC


Needs a lot of work

Not user friendly at all. Needs to be an option in my schedule to see only days scheduled. Currently on most weeks just looking at the calendar it appears I’m working 6-7 days a week, this is because the app shows any note, unavailability request, you name it as the same color or as the same value as a shift you are actually approved and scheduled to work. Very confusing, I split 12 hour day shifts and night shifts from time to time but all shifts show on calendar the same color, would be much better to have different shifts (that are already setup and existing in API) to show different colors. Also, unlike the online version of API you can’t see others schedule within your department so forget about seeing who’s on your shift or looking at possible co-workers to swap/trade shifts with, this app only shows your own data. I recommend NurseGrid even though you have to enter schedule manually, it’s much easier to use and you can add all of your colleagues as they and your unit/office/team create profiles.



By HailsR97


Useless

I use this app to check my schedule and to clock in and out at work. Not only has it not shown my schedule at random times, it has shown me working the wrong days. I don’t have access to the website needed to login from home, I can only access it at work so if I were to forget my schedule or if my schedule changed I wouldn’t know. The clock in/out feature has been buggy at best for about a month straight, there have been multiple times that it’s said I’m out of range of the clock in/out point even when standing right next to it, moving around doesn’t help either. The past two days it won’t even show me the clock in/out option and the settings button disappeared so I couldn’t even report an issue. I literally would not use this app if I had any other option.



By 2dognite


Timekeeper review

This app is very unreliable in is functions. It takes multiple attempts to approve a single request, oftentimes resulting in multiple errors before finally approving. Also I will get an error when trying to calculate someone’s timecard after approving requests saying “The employee record is locked for an affected pay period.” The person’s timecard is uncalculated until I can log on to a computer to refresh it. Many reports from my staff that they are not able to see notes that we have entered into their schedule to tell them their exact location for departments that share the same cost center. For a 3 year old app with 6 versions, I would expect a little more in the functionality. Since I am timekeeper for multiple units, it would be nice to filter between them.




Have a Problem with symplr Workforce? Report Issue

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  1. Pulling issues faced by users like you is a good way to draw attention of symplr Workforce to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a symplr Workforce customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using symplr Workforce.


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