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by Nkon8

A client promised me a job, we had an interview and everything looked legal. Except the fact when they were trying to give me the materials for work that I needed for free and I knew that was suspicious. They had to send me the deposit so I could put it in my bank account and then give it back to them which was odd, I asked why they need to do that and they said their policies has changed after the pandemic. I was just curious to see if it actually works but I didn’t fully believe until the deposit was actually transferred successfully and bank confirmed it. I was scared that somehow I’m going to lose my money but I didn’t. After awhile they promised to send me a tracking number of the materials they “ordered” for me. And then they said they didn’t have enough funds so they needed to make another deposit of $1000 which they send to me and I had to give them back. I don’t even know why in the first place I trusted them. But I did it anyway. And then after a couple of days that $1000 of deposit was a chargeback. When I tried to ask them, they blocked me and that’s when I realized that it was a scam and i wasn’t even surprised. I knew that it could happen. Anyway, so now I don’t trust this app again. It was probably my fault but I still don’t get it how these scammers are on this app.

by Stage&Set

Im not sure why Upwork needs two apps- one for hiring managers and one for freelancers, it seems a bit excessive to me. Not to mention, I’ll get a notification that I have a message and when I open the app, its a blank white screen. I always have to close the app then re-open it so I can read or respond to messages. Seems a bit ridiculous that someone whose base is 30+% IT would have an app with glitches.

Additionally, since I had an active contract, I had not applied to other contracts. So Uwpork made my profile private. Thats not fair to hiring manager or freelancers. How can hiring managers source top or rising talent if they cannot see profiles? How are you providing a good experience to your freelancers if our profiles are private and then we have to PAY to make ourselves public again? Since I work on both sides of the platform; both as a hiring manager and a freelancer, I can say with absolutely certainty, once my contracts are up, I will not be back.

by Gniliem

Honestly, this app is so buggy that I haven’t bothered to shift over from the old one (which isn’t that much better). Every time I get a message and I open the app to look at it, one of two things happens: 1) the app crashes, or 2) I get a blank white screen and have to close and reopen it. Since the main point of getting the app was to check my messages on the go, this makes things terribly inconvenient.

Also, a number of other reviewers have already mentioned this, but the high percentage Upwork takes from freelancers makes it less viable for real high-quality freelancers to remain on this platform. Combined with the $ it costs to buy Connects just to bid on new jobs now, Upwork is becoming less and less attractive.

It’d be better to set the % based on a freelancer’s total lifetime earnings rather than per client - you already know that those freelancers have a good track record on Upwork, so might as well reward them for remaining on the platform.