Message from Santa! app not working? crashes or has problems?

Message from Santa! Status

Published by First Class Media B.V. on 2023-11-12

This Christmas, amaze your loved ones by creating a personalized video message
and phone call from Santa Claus! Parents, use this app together with your
children to encourage good behavior all year long! This app has the following
amazing features: VIDEO MESSAGE FROM SANTA - choose from 3 personalized short
video messages, featuring your child's details such as their name and photo* -
Premium Christmas Eve video available a.

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Common dislikes about Message from Santa! app

• Requires a yearly upgrade

• Can slow down phone connections

• Limited response options for text messages

Have a Problem with Message from Santa!? Report Issue

Common Message from Santa! Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Message from Santa! app on iOS and Android devices. Solve all Message from Santa! app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Message from Santa! iPhone Issues and Solutions

Message from Santa! iOS app crashes, not working, errors
Message from Santa! iOS app network issues
Message from Santa! on iOS has black/white screen

Message from Santa! Android App Issues and Solutions

Message from Santa! has errors/crashing/not working
Message from Santa! server network connectivity issues
Message from Santa! has black screen

Message from Santa! iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Message from Santa! app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Message from Santa! app crashes or not working on Iphone (iOS):

Close and restart the Message from Santa! app on iPhone
Update Message from Santa! app to the Latest Version for iOS
Uninstall and reinstall Message from Santa! iPhone app
Update your iPhone to the latest iOS version

Fix Message from Santa! on iPhone unable to connect to server/internet connection issues::

To resolve Message from Santa! network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Message from Santa! black/white screen (blank screen) on iPhone:

Follow the Message from Santa! iOS app troubleshooting guide Here →

Message from Santa! Android App Issues and Solutions

Fix Message from Santa! not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Message from Santa! app issues:

Force Stop the Message from Santa! App
1. On android, goto "Settings" » click Message from Santa! app. » click "Force Stop".

Update Message from Santa! to the latest version on PlayStore

Clear Message from Santa! App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Message from Santa! app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Message from Santa!.

Fix Message from Santa! unable to contact server/ Message from Santa! internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Message from Santa! » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Message from Santa! » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Message from Santa! on android.

Solve Message from Santa! black/white screens issue on Android:

Follow the Message from Santa! android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at First Class Media B.V., developers of Message from Santa!.

62.07% Contact Match

Developer: First Class Media B.V.

E-Mail: [email protected]

Website: Visit Message from Santa! Website

60.61% Contact Match

Developer: North Pole Command Centre Limited

E-Mail: [email protected]

Website: Visit North Pole Command Centre Limited Website

About this app

This Christmas, amaze your loved ones by creating a personalized video message and phone call from Santa Claus! Parents, use MessagefromSanta together with your children to encourage good behavior all year long! * Disclaimer: app for entertainment purposes only. MessagefromSanta can be used without paying, but some features require an in-app purchase. App does not provide actual calling or texting functionality. Calls and text messages are simulated. "Message From Santa" and the megaphone logo are registered trademarks of First Class Media B. V. , the Netherlands. All rights reserved.