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I recently purchased the best lectures collection of the family medicine. It was advertised as 263 and more available credits for continuing medical education. It is currently April 2021, and all the lectures are from 2018. Some are so old that they are not even eligible for CME. I called customer service, thinking there must be something wrong with my product. It must need to be updated. However after explicitly asking if audio digest is knowingly selling products that are three years old and older, the representative replied, yes. He went on to review the description of the product, and pointed out there is no information or details indicating the lectures our current! The app is OK, but the educational product is substandard. I would’ve preferred to put this on their website, to warn other physicians or encourage them to carefully examine and question the product. However that is not a possibility on their website.

The lectures are dated (2018), by more than 2 years, which for a medical standard shouldn’t be even there. The investment in technology looks neglected. I completed a 2 credit audio and got no credits, I had to waste time calling. Then they were added but were not added to the state tracker. Also the transcript reports widget keeps stating I have no state credits. The customer service is useless, don’t even bother. I recommend against purchasing this product, it offers a very poor experience. How do you offer a board review with lectures from more than 2 ago? Of note I couldn’t find which kind of credit they offered, it looks like they are not AMA credits.

Every time I launch it, I always hope the app will just spontaneously start working better than all the times previous to it. It seems to sputter at the most inconvenient times, and there’s a surprising difficulty in getting back to a lecture that spontaneously closes. I get frustrated, move on to more reliable platforms while I cool off, then invariably return 6 months later only to break away once again to go to other more reliable sources. It’s better than the unusable previous app, but this is truly not much better. Learning shouldn’t be so difficult and frustrating.