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Company Name: Learner’s Digest International
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AudioDigest Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Learner’s Digest International
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Contact e-Mail: feedback@audio-digest.org
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E-Mail: webmaster@audio-digest.org
Website: 🌍 Visit Audio Digest Website
Privacy Policy: https://www.audio-digest.org/privacy
Developer: Audio-Digest
3 Most reported problems 😔💔
Audio digest’s lectures sold can be three and more years old without any current lectures.
by Princess Porkchop
I recently purchased the best lectures collection of the family medicine. It was advertised as 263 and more available credits for continuing medical education. It is currently April 2021, and all the lectures are from 2018. Some are so old that they are not even eligible for CME. I called customer service, thinking there must be something wrong with my product. It must need to be updated. However after explicitly asking if audio digest is knowingly selling products that are three years old and older, the representative replied, yes. He went on to review the description of the product, and pointed out there is no information or details indicating the lectures our current! The app is OK, but the educational product is substandard. I would’ve preferred to put this on their website, to warn other physicians or encourage them to carefully examine and question the product. However that is not a possibility on their website.
Dated lectures and many glitches
by Sedlavsanilas
The lectures are dated (2018), by more than 2 years, which for a medical standard shouldn’t be even there. The investment in technology looks neglected. I completed a 2 credit audio and got no credits, I had to waste time calling. Then they were added but were not added to the state tracker. Also the transcript reports widget keeps stating I have no state credits. The customer service is useless, don’t even bother. I recommend against purchasing this product, it offers a very poor experience. How do you offer a board review with lectures from more than 2 ago? Of note I couldn’t find which kind of credit they offered, it looks like they are not AMA credits.
Rusty, cumbersome app that makes learning hard
by 12345dan98765
Every time I launch it, I always hope the app will just spontaneously start working better than all the times previous to it. It seems to sputter at the most inconvenient times, and there’s a surprising difficulty in getting back to a lecture that spontaneously closes. I get frustrated, move on to more reliable platforms while I cool off, then invariably return 6 months later only to break away once again to go to other more reliable sources. It’s better than the unusable previous app, but this is truly not much better. Learning shouldn’t be so difficult and frustrating.
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- If you are a AudioDigest customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AudioDigest.
