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Company Name: Byram Healthcare
About: Welcome to mybyram! Reorder your medical supplies - it's simple!
Securely
access your information through facial recognition or your fingerprint. You will
have access to the following additional functions:
• Order all products from
your previous order with one click.
my Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit mybyram Website
Privacy Policy: https://www.byramhealthcare.com/privacy-policy
Developer: Byram Healthcare Centers, Inc.
Privacy & Terms:
https://www.byramhealthcare.com/notice-of-privacy-practices
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9 Most reported problems 😔💔
I have been unable to receive the one-time code. The code is not going to the above email address and suspect it may be going to an email address as HENDERSONT76@redacted which does not exist in my valid email address. How do we correct this? Thanking you in advance. Thornton
Icant scan my new reader . i tride two differnt patches or readers
received medical supplies ordered by my doctor and sent back unopened. still getting billed AND want medicare payment made to Byram returned! Have tried by phone THREE (3) times to resolve. I have dates, order numbers, invoice numbers, etc
I recently got a shipment of 210 catheters. Previously I would get monthly shipments of 30 catheters. The recent shipment is not a problem with the increased amount except that there was not any lubrication included with the shipment. Will you remedy this apparent oversight? Thanks, Ted Kulpa
Re: My order #53359838 Has my order been shipped to CA address or MN address?
I need to reorder supplies for my Tslim pump, My cell phone is in the shop until I get a new one. I do not have access to my telephone number contacts.
Don’t care about their customers
by KBC300
I’m a Type 1 diabetic and order my insulin pump supplies through Byram. I am running very low on cartridges (they were ordered over a week ago. When I called to check, I was told they were on backorder and should be ready to ship the next day. It’s the weekend, so I asked for expedited shipping. Was told no because it’s not their fault. I asked to pay for expedited shipping. Once again, no, because the order was sent to the warehouse already. I’m hoping I don’t run out of supplies before I receive what I need. There was no type of apology. They don’t care that these are necessary medical supplies, not some luxury item. I regret doing business with them.
Unbelievable
by Waiting For Supplies
I placed my quarterly order in January as soon as I received the previous receipt. The shipment was due on April 8th-I received no shipment notice after one week and had to call to find out where the shipment was…
The customer service person informed me that they were waiting for the doctor to respond but one of the requests was received.
A few days later I checked the app again only to find out the entire order was canceled!!!
I ‘chatted’ with a person who assured me that they would fax the request back to the doctor ( I was in the doctors office) per my request of 15 minutes. They still haven’t received it after 3 hours. The doctors nurse that handles those requests understands the urgency and has even called Byram to try and straighten it out..
Still no confirmation on this being resolved.
Bottom line- I will not have my continuous glucose monitor.
To me this is simply unbelievable…
Freaking Nightmare
by Jensue3034
This app and the website are both a complete nightmare to use. Every time I need to reorder supplies it’s a game which one is going to work, today its neither. This company is inconsistent sometimes I get a text, sometimes a call, and sometimes a email to remind me it’s time to reorder. It would be nice if at least one of the methods would work consistently. If it weren’t for insurance reasons I wouldn’t waste my time with them. If you have a hour and a ton of patience this company is for you. I have run out of both.
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