Contact AlwaysOn Wellness Support
Company Name: Onlife Health, Inc.
About: AlwaysOn® Wellness connects you with your organization’s wellness program
24/7, so you can stay engaged anytime, anywhere. With the AlwaysOn app, you can
take your health assessment, connect with 80+ tracking devices and applications,
including Apple Health and many more.
AlwaysOn Wellness Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Onlife Health, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit AlwaysOn Website
Privacy Policy: https://www.onlifehealth.com/privacy-policy
Developer: OLH External Apps
Can I trust AlwaysOn Wellness app?
Protect your data and wallet. We investigate the developer's website (Onlifehealth.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Cumbersome and repetitive, crashes OFTEN
by CanThisGetFixed
The app works some of the time. Messages are un-deletable and do not carry correct date and time. Most often messages will indicate they’re only minutes old, but I’ve seen that same message for WEEKS.
Surveys questions are not sufficient to correctly reflect my opinions. When able to answer “I do not know” on some questions, then after a few additional questions need to know the answer to the question, to which “I do not know” was an option, is indicative that multiple people are NOT reviewing the survey before publishing.
The ONLY REASON I participate in this app is because it is required by my insurance company in order to receive a discounted co-pay on prescriptions.
Not awarding points for Apple health data
by Elitekarma
I’ve had numerous problems with the app but the most recent is the most annoying. Going on day 13 that the app pulls in information from Apple heath but doesn’t actually award points for the data. Every 3,000 steps should equal 1 point and there have been numerous days now where the app shows Apple health step information well above 3,000 steps, but not a single point has been given. I’ve tried everything to reset the connection and nothing works. Something within the app is broken because the Apple health information is shown within the app, but the app is too broken to even recognize it to award points. Extremely disappointed in this below average app but unfortunately I’m stuck with it.
Worst app on my phone
by Phattie21
This app locks me out more often than it lets me in. I know my passcode and my password, I log on daily (when it lets me),but I have to call someone every month to get my password reset because I’m locked out. Please fix the app so it won’t lock you out when you are giving the correct info. Orrr make an easy to use password reset that doesn’t force me to call a customer service agent every single time. No one ever picks up until I’ve called 8 times, they call you back at the most inconvenient times when they “hold your place in line”, and then don’t give you a direct line to call back so you have to go through all the crap again.
I hate that my employer uses this for incentive because this app is literally useless.
Have a Problem with AlwaysOn Wellness? Report Issue
Why should I report an Issue with AlwaysOn Wellness?
- Pulling issues faced by users like you is a good way to draw attention of AlwaysOn Wellness to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a AlwaysOn Wellness customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AlwaysOn Wellness.
