Contact Walmart Wellness Support

I’ve been using the “Walmart pharmacy “ app for several years with NO problems. Then they decided to “improve “ it. Now I can’t order a refill without putting in payment information (which won’t work as I’ve tapped it multiple times and nothing happens). I don’t want to enter payment information. I always pay cash. What happens is I end up having to call the store and order it over the phone which renders the wellness app completely useless. Fix it so i can refill my scripts without entering payment info! Add to this the fact that there is absolutely no way to contact the developer other than writing a review. I’ve called 1-800-walmart as instructed by the pharmacy and customer service says they have nothing to do with the app. So i am back to phoning the pharmacy and taking up the pharmacist’s time with something that could be handled much easier, and has been working until recently.

I was forced by the “Walmart app” to download this app for refilling my prescriptions. When I went to pick them up, they said they had been put on my Discover card. It took forever for them to refund my charge and then put it on my HSA. In the meantime I searched the app for anywhere to change/add my payment info. It is nowhere to be found. I will not refill thru this app until I can be assured they allow me to remove my discover payment info! I do not want this hassle every time I refill (refund discover then charge HSA). Please let me know how to remove my discover payment info from the app-I have literally looked in every drop down, clicked every option in the app-cannot find it anywhere. Pathetic (and slightly scary) that an app has access to payment info that I never even authorized.

Just what I needed, another dysfunctional app attempting to collect COVID info from me instead of just doing what I need it to do!! For the love of God why can’t I just simply request a refill of something anymore??? Apps were supposed to be designed for ease, not invasion of privacy! I can’t just request a RX info anymore without entering all of my credit card info and I can’t remove old card information so this is useless. Back to calling in my refills….not helpful Walmart! I’ve already stopped doing most of my shopping at your stores because I can’t ever find anything because it’s all constantly moved and the prices are now higher than the local grocery store. You’d finally gotten the pharmacy thing right so you changed it to screw it up again, what gives?? Think I change my rxs to local as well, the headache isn’t worth it.