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When you spend more time getting tech support to try to make the app operational than actually being productive with it, it’s a garbage app. If this app were a phone and every time you tried to make a call but needed to go to the store to have them fix it, then every time people tried to call you but couldn’t so you have to go to the store to have them fix it, then sending a message……. (You get the idea), you’d get rid of the phone because it doesn’t work. This is what this app is like. It only works while you call tech support every three or four days. My boss likes just one function of offers and that’s the “hour notice”. Who cares?! The employees should know their shift already. But my boss keeps hanging onto the app saying “it works! We just need to keep calling tech support”… that means it’s NOT working! They should have worked out the bugs before releasing the app. It’s free but don’t waste your time with this app. It’s more frustration than a help. Chose another app. You’ll thank me later.

I have the app since my employer requires us to, and the way we clock in is by taking a picture of a computer screen with the time and date on it, and messaging it to her. If I were to text her this, it would take mere moments, but on this app it is an entire process that takes probably three times as long. Messaging on this app is horrendously slow. Also, just to launch the app takes a while, too. I think they just don’t have enough server room to host everyone, but this is a major issue. Also, I’ve had the red notification bubble on my app since I downloaded it, and it won’t go away. I don’t have any new messages or notifications, it’s just there and it refuses to go away. Overall, an app like Trello would be better, or really a host of the other workplace organization apps that are out there. The only reason I didn’t give it 1 star is because it does actually work, like 70% of the time.

I don’t like the way available shifts are set up (listed like line items), hard to track the new from old and it’s never the same order when logging on... this app is not user friendly to employees. Examples: 1) The app asked for feedback but I can’t see the window that it’s giving me to type in because the screen won’t scroll so my keyboard covers it. 2) Sometimes available shifts populate, so I check my calendar and when returning to the screen, the shift doesn’t populate. Getting out of the app and back in, the shift is there... inconsistent. 3) The order of available shifts is constantly changing, different every time I log on. 4) Hard to visualize available shifts, a full month screen with a dot on days shifts are available would be nice.