Contact Genomapp Support

by Janna0913

While the company clearly states the reports are not for medical diagnosis, it should be somewhat accurate, or follow through on that they are advertising. I’m not sure what testing methods they use to extract/decipher the raw dna, but I found it to be highly inAccurate! I had already had my dna tested professionally tested and had an idea of what he results should be and this test did not represent any correlating results from a professional test! The only thing I found they got correct was my blood group!🤣
Edit* while Genomapp was prompt in its generic rebuttals (as so noted on many users who dared give a less than stellar review) along w/ it’s snarky final comment(way to keep it professional Genomapp🤣). I still will keep to my original comment that things did not align w/ a professional gene testing & people should understsnd Genomapp not a medical dx tool(which they state themselves...apparently I’m not allowed to say that though🙄). Maybe if I paid money into the ones they charged for, I’d see more matches but not going to be doing that after the free intro was lacked correlation. Finally, I understand blood type is not projected, I mistyped but meant the 1 “blood group” that was listed, which you do determine “blood groups” as it’s part of the free section...am I wrong?

by Mikeswifey

So I have my raw data from my genetic testing and I wanted to see if there was more to find out after I did promethease. I’ve known since before I did the genetic testing I have two copies of the MTHFR mutation and have had issues with homocysteine levels, folate, and B6. I luckily have never had a stillbirth but I have had miscarriages, unfortunately my mother has had 2 stillborn babies, thanks to the MTHFR mutation. This app says I do not have the MTHFR mutation at all while every other app, promethease, and my doctors ALL say I have it! How erroneous can their data analysis be at Genomapp to report this incorrectly? How dangerous is this!?

by Jump4joy2000

Both 23andme and Genesight show that I have the T/T (or A/A) for the MTHFR 677. This means methylation is reduced by up to 70%. (Homozygous). My doctor prescribed high dose methylated folic acid and B complex immediately. Have to work harder to remove toxins;Folate is necessary to get dopamine to your brain. This APP shows NOTHING wrong which is dangerous, especially if you are pregnant. I’m not sure why they include a methylation report section and don’t report it.