Tractive GPS Status
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37 Problems reported in the last 24 hours
Summary of Tractive GPS Problems 🔥
- Attachment system has some complaints.
- Tracker is a bit cumbersome for one cat.
- Takes 30 minutes or more for the tracker to leave power saver mode.
- No one to call for help.
- Support tickets take a long time to respond.
- Need to update the software on the dog tracker.
📋 12 Reported Issues:
No internet connection
Unable to sign in with email or Apple
1) cannot sign in - email not found 2) cannot connect tracker to app 3) cancel subscription
App stopped working - did not provide Live option. Deleted the app and now it will not download again
Zero support. Have to pay to get help
App will not download. I press Get and I’m asked to double click on iPhone X and jumps out before it starts downloading. I have closed all the other apps and turned phone off and on. Have tried for a few hours.
I just purchased the Tractive App and downloaded the App, started to set it up after the device was fully charged. The device could not locate my in home internet network despite it being strong. Now the App closes immediately after opening it. We’ve tried the App on 2 other devices and the same problem. I paid for a membership fee it’s Tractive but if this continues I would like a full refund.
My tracking device isn't connecting/finding my network. I have bluetooth turned on my phone and my phone internet working. Please help
The app just closes when i click on ' Yes' to confirm I have already have my GPS when i first open it. I've only just downloaded it. Have tried uninstalling and reinstalling. Went through all the steps below. It still just closes
Drops network connection all the time
No GPS for over 2 days, reset and still not connecting
Just got tractive and app will not load on android
Have a Problem with Tractive GPS for Dogs and Cats? Report Issue
Common Tractive GPS Problems & Solutions. Troubleshooting Guide
Contact Support
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Tractive GPS Website
Privacy Policy: https://assets.tractive.com/static/legal/en/privacy-policy.html
Developer: Tractive
‼️ Outages Happening Right Now
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May 27, 2026, 12:48 PMa Windows user from Lélex, France reported problems with Tractive GPS : Login
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May 04, 2026, 11:51 AM
a Windows user from Cagnes-sur-Mer, France reported problems with Tractive GPS : Connection
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Apr 29, 2026, 10:14 AM
a Mac user from Slough, United Kingdom reported problems with Tractive GPS : Crashes
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Apr 29, 2026, 04:24 AM
a Mac user from Horsham, United Kingdom reported problems with Tractive GPS : Crashes
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Apr 28, 2026, 07:25 PM
a Mac user from Cardiff, United Kingdom reported problems with Tractive GPS : Crashes
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Apr 28, 2026, 06:30 PM
a iOS user from Vienna, Austria reported problems with Tractive GPS : Crashes
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Apr 28, 2026, 02:56 PM
a Mac user from Canning Town, United Kingdom reported problems with Tractive GPS : Not working
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Apr 10, 2026, 06:15 PM
a AndroidOS user from Munich, Germany reported problems with Tractive GPS : Login
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Feb 28, 2026, 02:49 PM
a iOS user from Dallas, United States reported problems with Tractive GPS : Login
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Feb 27, 2026, 07:18 PM
a Windows user from Cuxhaven, Germany reported problems with Tractive GPS : Account
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